Eric Robertson Email & Phone Number

Toowoomba, Qld, Au

Toowoomba, Queensland, Australia

Extensive reporting and development tools used including:o AZure suite: DevOPS, Synapse, Data Factory, and Analysis Serviceso Service Desk, Office Excel, Supporto SQL, MS SQL, SSISo C#, Packages and Visual Studioo Power Bi for data analysis and dashboard development Collaboration Tools and Technologies and Methodologieso Comprehensive use of Agile and ITIL methodologieso DevOps, Confluence, SharepointERP applications: MS Dynamics, AX4

Toowoomba, Queensland, Australia

using tools such as Python, Qlik And Websphere to ensure quality dev , testing and deployment processes surrounding the Heritage BI Agile devops

Toowoomba, Australia

Data Analytics and Business Intelligence across the entire suite of TRC's systems.Including:Data Analytics and Business AnalysisMaintaining and Enhancing the Data WarehouseOperational Reporting and Visualisations/DashboardsMain Systems include Technology One, Pathwayusing Power BI, Report Builder, SQL, SSIS, ETL, Crystal

Sydney, Australia

Business Analyst and Subject Matter ExpertHR System ConfigurationSecurity Officer dutiesWorkflow and Self Service Analyst and ConfigurationReporting Tools and Corporate system operational reporting: Tableau, SQL, Crystal and PS QueryExternal Reporting for various Government AgenciesBusiness Intelligence Integration

Toowoomba, Australia

• Operational, functional and project management of up to seventeen staff (at times) was required.• I have managed projects requiring coordination of up to ten team members in the project teams.• Team leadership experience obtained in the areas of recruitment, build and position evaluation.• Project manager (Functional Lead) roles undertaken in the areas of library, repository and learning and teaching systems.• Coordinate functional, support and training activities within the… Show more • Operational, functional and project management of up to seventeen staff (at times) was required.• I have managed projects requiring coordination of up to ten team members in the project teams.• Team leadership experience obtained in the areas of recruitment, build and position evaluation.• Project manager (Functional Lead) roles undertaken in the areas of library, repository and learning and teaching systems.• Coordinate functional, support and training activities within the Library and Learning Resource Development Sections. • Capital expenditure and budget planning/procurement activities were undertaken regularly.• Represent the Library and Learning Resource Development Section on various Customer Relationship boards, project boards and System Committees at USQ. This included reviewing and contributing to the first service level agreements on ICT desktops and application support. • Divisional System Planning Activities including documents created for various strategic and operational plans, user reference and system management groups and AUQA and ISO quality audit submissions. Show less

Toowoomba, Australia

Coordinated initially the Repository subproject during 2013 and was promoted to project oversight in 2014. Included aspects of: An improved online learning management system USQStudyDesk: intuitive, common look and feel.A unified e-Assessment system.A Learning Objects Repository (LOR) to store learning materials, accessible through StudyDesk.Academic staff professional development framework and resources, including key information and training documentation to help staff… Show more Coordinated initially the Repository subproject during 2013 and was promoted to project oversight in 2014. Included aspects of: An improved online learning management system USQStudyDesk: intuitive, common look and feel.A unified e-Assessment system.A Learning Objects Repository (LOR) to store learning materials, accessible through StudyDesk.Academic staff professional development framework and resources, including key information and training documentation to help staff learn how to use the new functionality. Show less

Toowoomba, Australia

Includes the areas of: Media Services (Photography, audio, video, multimedia and media) and Learning Systems and Support (Functional, Support and Training of Learning, Library and Publishing Systems)

University Of Southern Queensland

• Operational, functional management of the complete set of library systems.• Coordinate functional, support and training activities within the Library and Learning Resource Development Sections. • Application and Functional support of the following systemso Library Management System (Virtua)o EZProxy and Access all Databases (Electronic Resource Management System)o VDX for Interlibrary loans and electronic requesting/delivery systemo ePrints (Research Outputs… Show more • Operational, functional management of the complete set of library systems.• Coordinate functional, support and training activities within the Library and Learning Resource Development Sections. • Application and Functional support of the following systemso Library Management System (Virtua)o EZProxy and Access all Databases (Electronic Resource Management System)o VDX for Interlibrary loans and electronic requesting/delivery systemo ePrints (Research Outputs system) o Repository and Lecture Recordings Systems (Equella and Camtasia)o Team leadership experience obtained in the areas of recruitment, BUILD and position evaluation.• Project Manager (Functional Lead) roles undertaken in the areas of library and repository.• Capital expenditure and budget planning/procurement activities were undertaken regularly.• Represent the Library on various Customer Relationship boards, project boards and System Committees at USQ. This included reviewing and contributing to the first service level agreements on ICT desktops and application support. • Divisional System Planning Activities Show less

University Of Southern Queensland

• Regularly led a team of up to two developers in projects and support activities.• Project Management (technical lead) in HR, Finance upgrades as well as Employee Self Service and Key Register projects.• PeopleSoft Financials 8.8 and 7.5 (General Ledger (GL), Billling, Requisitions, Purchase Orders, Vouchers, Pay Cycle, Bank Reconciliation Processes.)• PeopleSoft Students 7.6 (Student Admin, Student Financials, Records Management)• PeopleSoft HR/Payroll 7.6 and 8.3 (Payroll… Show more • Regularly led a team of up to two developers in projects and support activities.• Project Management (technical lead) in HR, Finance upgrades as well as Employee Self Service and Key Register projects.• PeopleSoft Financials 8.8 and 7.5 (General Ledger (GL), Billling, Requisitions, Purchase Orders, Vouchers, Pay Cycle, Bank Reconciliation Processes.)• PeopleSoft Students 7.6 (Student Admin, Student Financials, Records Management)• PeopleSoft HR/Payroll 7.6 and 8.3 (Payroll, Leave, Training, Recruitment)• People Tools, People Code, Query, SQR, Crystal, App Engine, Integration Show less

Energex

• Manage and support a team of four programmers during the development through to ‘go live’. • Provide weekly/monthly progress reports to system services manager.• Team leadership in the areas of recruitment, performance management and evaluation.• Oracle 7 & 8, PL/SQL, SQL*Loader, SQL Plus• HP-UNIX, scripting and Windows NT• Visual Basic 6 and Crystal Reports v8• ASP

Griffith University

• Managed a support team of five members• Functional and Support Activitieso system administration activities (security, users, menus)o user interaction to identify new requirements/process improvementso configuration of system activities and documentation creationo help desk application support and HR and Payroll skills• NABS Project Activitieso PeopleSoft Financials 7.5 (GL & Bank Rec.) and HR/Payroll (HE & Asia Pacific)o PeopleTools I & II, PeopleCode… Show more • Managed a support team of five members• Functional and Support Activitieso system administration activities (security, users, menus)o user interaction to identify new requirements/process improvementso configuration of system activities and documentation creationo help desk application support and HR and Payroll skills• NABS Project Activitieso PeopleSoft Financials 7.5 (GL & Bank Rec.) and HR/Payroll (HE & Asia Pacific)o PeopleTools I & II, PeopleCode, PeopleQuery, SQR, Crystalo Panel design, PeopleCode, SQR using Application Designer for GST on online and journal uploads. The application enabled the generation of GST or non GST actual accounting entries• Technical skillso HP/Sun Solaris Unix, Scriptingo Oracle 8, PL/SQL, SQL*Loader, SQL Pluso Web development using Oracle Enterprise (HR Advertising)o Progress v6-v8 (Character and GUI) Show less

Masters Degree, User Interfaces And Operating Systems

Activities and Societies: Research Masters: Topics of Operating Systems, User interfaces and future developments Commercial Programming.

Bachelor’S Degree, Computing

Activities and Societies: Chess Club Cards Phoenix Magazine Bachelor of Business: Commercial programming in Relational Databases, C.