Eric Robertson

Eric Robertson Email and Phone Number

Software Support Analyst @ Highlands Christian College
Toowoomba, QLD, AU
Eric Robertson's Location
Toowoomba, Queensland, Australia, Australia
Eric Robertson's Contact Details

Eric Robertson personal email

n/a

Eric Robertson phone numbers

About Eric Robertson

System Manager, Support Specialist and Project Manager in a wide variety of business applications. Particularly interested in client/server and relational database design using Oracle, Sybase, and MS-SQL Server. Always interested in migration projects, as well as close interaction with software vendors and sector leaders.Specialties: L&T and Enterprise Systems, Repositories, Library, Research, Corporate Systems and Integration specialist

Eric Robertson's Current Company Details
Highlands Christian College

Highlands Christian College

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Software Support Analyst
Toowoomba, QLD, AU
Website:
highlands.qld.edu.au
Employees:
30
Eric Robertson Work Experience Details
  • Highlands Christian College
    Software Support Analyst
    Highlands Christian College
    Toowoomba, Qld, Au
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  • Russell Mineral Equipment
    Business Intelligence Analyst
    Russell Mineral Equipment Jan 2021 - Present
    Toowoomba, Queensland, Australia
    Extensive reporting and development tools used including:o AZure suite: DevOPS, Synapse, Data Factory, and Analysis Serviceso Service Desk, Office Excel, Supporto SQL, MS SQL, SSISo C#, Packages and Visual Studioo Power Bi for data analysis and dashboard development Collaboration Tools and Technologies and Methodologieso Comprehensive use of Agile and ITIL methodologieso DevOps, Confluence, SharepointERP applications: MS Dynamics, AX4
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  • Heritage Bank
    Business Intelligence Assurance Officer
    Heritage Bank May 2020 - Dec 2020
    Toowoomba, Queensland, Australia
    using tools such as Python, Qlik And Websphere to ensure quality dev , testing and deployment processes surrounding the Heritage BI Agile devops
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  • Toowoomba Regional Council
    Business Intelligence Analyst
    Toowoomba Regional Council Nov 2018 - May 2020
    Toowoomba, Australia
    Data Analytics and Business Intelligence across the entire suite of TRC's systems.Including:Data Analytics and Business AnalysisMaintaining and Enhancing the Data WarehouseOperational Reporting and Visualisations/DashboardsMain Systems include Technology One, Pathwayusing Power BI, Report Builder, SQL, SSIS, ETL, Crystal
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  • Unsw Australia
    Hr Data Anaytics Manager And Senior Hr System And Reporting Analyst
    Unsw Australia Nov 2016 - Nov 2018
    Sydney, Australia
    Business Analyst and Subject Matter ExpertHR System ConfigurationSecurity Officer dutiesWorkflow and Self Service Analyst and ConfigurationReporting Tools and Corporate system operational reporting: Tableau, SQL, Crystal and PS QueryExternal Reporting for various Government AgenciesBusiness Intelligence Integration
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  • University Of Southern Queensland
    Manager Lss (Learning Systems Support)
    University Of Southern Queensland Jun 2011 - Oct 2016
    Toowoomba, Australia
    • Operational, functional and project management of up to seventeen staff (at times) was required.• I have managed projects requiring coordination of up to ten team members in the project teams.• Team leadership experience obtained in the areas of recruitment, build and position evaluation.• Project manager (Functional Lead) roles undertaken in the areas of library, repository and learning and teaching systems.• Coordinate functional, support and training activities within the… Show more • Operational, functional and project management of up to seventeen staff (at times) was required.• I have managed projects requiring coordination of up to ten team members in the project teams.• Team leadership experience obtained in the areas of recruitment, build and position evaluation.• Project manager (Functional Lead) roles undertaken in the areas of library, repository and learning and teaching systems.• Coordinate functional, support and training activities within the Library and Learning Resource Development Sections. • Capital expenditure and budget planning/procurement activities were undertaken regularly.• Represent the Library and Learning Resource Development Section on various Customer Relationship boards, project boards and System Committees at USQ. This included reviewing and contributing to the first service level agreements on ICT desktops and application support. • Divisional System Planning Activities including documents created for various strategic and operational plans, user reference and system management groups and AUQA and ISO quality audit submissions. Show less
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  • University Of Southern Queensland
    Saf Integrated Studydesk Project Coordinator And Sub Project Coordinator
    University Of Southern Queensland Jun 2014 - Oct 2015
    Toowoomba, Australia
    Coordinated initially the Repository subproject during 2013 and was promoted to project oversight in 2014. Included aspects of: An improved online learning management system USQStudyDesk: intuitive, common look and feel.A unified e-Assessment system.A Learning Objects Repository (LOR) to store learning materials, accessible through StudyDesk.Academic staff professional development framework and resources, including key information and training documentation to help staff… Show more Coordinated initially the Repository subproject during 2013 and was promoted to project oversight in 2014. Included aspects of: An improved online learning management system USQStudyDesk: intuitive, common look and feel.A unified e-Assessment system.A Learning Objects Repository (LOR) to store learning materials, accessible through StudyDesk.Academic staff professional development framework and resources, including key information and training documentation to help staff learn how to use the new functionality. Show less
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  • University Of Southern Queensland
    Acting Director Of Learning Environments And Media
    University Of Southern Queensland Feb 2014 - Jul 2014
    Toowoomba, Australia
    Includes the areas of: Media Services (Photography, audio, video, multimedia and media) and Learning Systems and Support (Functional, Support and Training of Learning, Library and Publishing Systems)
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  • University Of Southern Queensland
    Principal Manager Library Systems
    University Of Southern Queensland Aug 2005 - Jun 2011
    University Of Southern Queensland
    • Operational, functional management of the complete set of library systems.• Coordinate functional, support and training activities within the Library and Learning Resource Development Sections. • Application and Functional support of the following systemso Library Management System (Virtua)o EZProxy and Access all Databases (Electronic Resource Management System)o VDX for Interlibrary loans and electronic requesting/delivery systemo ePrints (Research Outputs… Show more • Operational, functional management of the complete set of library systems.• Coordinate functional, support and training activities within the Library and Learning Resource Development Sections. • Application and Functional support of the following systemso Library Management System (Virtua)o EZProxy and Access all Databases (Electronic Resource Management System)o VDX for Interlibrary loans and electronic requesting/delivery systemo ePrints (Research Outputs system) o Repository and Lecture Recordings Systems (Equella and Camtasia)o Team leadership experience obtained in the areas of recruitment, BUILD and position evaluation.• Project Manager (Functional Lead) roles undertaken in the areas of library and repository.• Capital expenditure and budget planning/procurement activities were undertaken regularly.• Represent the Library on various Customer Relationship boards, project boards and System Committees at USQ. This included reviewing and contributing to the first service level agreements on ICT desktops and application support. • Divisional System Planning Activities Show less
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  • University Of Southern Queensland
    Senior Programming Analyst
    University Of Southern Queensland May 2002 - Aug 2005
    University Of Southern Queensland
    • Regularly led a team of up to two developers in projects and support activities.• Project Management (technical lead) in HR, Finance upgrades as well as Employee Self Service and Key Register projects.• PeopleSoft Financials 8.8 and 7.5 (General Ledger (GL), Billling, Requisitions, Purchase Orders, Vouchers, Pay Cycle, Bank Reconciliation Processes.)• PeopleSoft Students 7.6 (Student Admin, Student Financials, Records Management)• PeopleSoft HR/Payroll 7.6 and 8.3 (Payroll… Show more • Regularly led a team of up to two developers in projects and support activities.• Project Management (technical lead) in HR, Finance upgrades as well as Employee Self Service and Key Register projects.• PeopleSoft Financials 8.8 and 7.5 (General Ledger (GL), Billling, Requisitions, Purchase Orders, Vouchers, Pay Cycle, Bank Reconciliation Processes.)• PeopleSoft Students 7.6 (Student Admin, Student Financials, Records Management)• PeopleSoft HR/Payroll 7.6 and 8.3 (Payroll, Leave, Training, Recruitment)• People Tools, People Code, Query, SQR, Crystal, App Engine, Integration Show less
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  • Energex
    Senior Analyst Programmer
    Energex Aug 2000 - May 2002
    Energex
    • Manage and support a team of four programmers during the development through to ‘go live’. • Provide weekly/monthly progress reports to system services manager.• Team leadership in the areas of recruitment, performance management and evaluation.• Oracle 7 & 8, PL/SQL, SQL*Loader, SQL Plus• HP-UNIX, scripting and Windows NT• Visual Basic 6 and Crystal Reports v8• ASP
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  • Griffith University
    Manager Hr Information System
    Griffith University Jan 1998 - Aug 2000
    Griffith University
    • Managed a support team of five members• Functional and Support Activitieso system administration activities (security, users, menus)o user interaction to identify new requirements/process improvementso configuration of system activities and documentation creationo help desk application support and HR and Payroll skills• NABS Project Activitieso PeopleSoft Financials 7.5 (GL & Bank Rec.) and HR/Payroll (HE & Asia Pacific)o PeopleTools I & II, PeopleCode… Show more • Managed a support team of five members• Functional and Support Activitieso system administration activities (security, users, menus)o user interaction to identify new requirements/process improvementso configuration of system activities and documentation creationo help desk application support and HR and Payroll skills• NABS Project Activitieso PeopleSoft Financials 7.5 (GL & Bank Rec.) and HR/Payroll (HE & Asia Pacific)o PeopleTools I & II, PeopleCode, PeopleQuery, SQR, Crystalo Panel design, PeopleCode, SQR using Application Designer for GST on online and journal uploads. The application enabled the generation of GST or non GST actual accounting entries• Technical skillso HP/Sun Solaris Unix, Scriptingo Oracle 8, PL/SQL, SQL*Loader, SQL Pluso Web development using Oracle Enterprise (HR Advertising)o Progress v6-v8 (Character and GUI) Show less
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Eric Robertson Skills

Higher Education Project Management Microsoft Sql Server E Learning Analysis Databases Integration Business Analysis Management Oracle Programming Sql Technical Support Analytical Skills Access Html Javascript Java Peoplesoft Staff Development University Teaching Hr Data Analysis Payroll Change Management Css Leadership Team Leadership Training Enterprise Resource Planning Systems Analysis Information Technology Corporate Finance Library Management Student Information System Digital Libraries Library 2.0 Business Intelligence Microsoft Office Tableau

Eric Robertson Education Details

Frequently Asked Questions about Eric Robertson

What company does Eric Robertson work for?

Eric Robertson works for Highlands Christian College

What is Eric Robertson's role at the current company?

Eric Robertson's current role is Software Support Analyst.

What is Eric Robertson's email address?

Eric Robertson's email address is ro****@****.edu.au

What is Eric Robertson's direct phone number?

Eric Robertson's direct phone number is +614213*****

What schools did Eric Robertson attend?

Eric Robertson attended University Of New England (Au), University Of Southern Queensland.

What skills is Eric Robertson known for?

Eric Robertson has skills like Higher Education, Project Management, Microsoft Sql Server, E Learning, Analysis, Databases, Integration, Business Analysis, Management, Oracle, Programming, Sql.

Who are Eric Robertson's colleagues?

Eric Robertson's colleagues are Brian Petersen, Tanya Little, Robyn Hudson, Alexandra Dunkley, Tim Pennycuick, Stuart Kenealy, Kelly Robertson.

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