Eric Rodriguez Email & Phone Number

Shelton, CT, US

Lake Forest, IL, US

Paris, FR

• The key interface between our retail wholesale accounts, warehouse, & salesforce.
• Extract purchase orders from SAP while producing a daily PO log, updating shipping, delivery, & invoice status.
• Forecast a daily, weekly, & monthly priority list for our Distribution Center, assuring on time delivery.
• Manage the distribution process from our production facility overseas, to final delivery of our domestic & international accounts.
• Arbitrate all retail, ecommerce, & tester/sample requirements while supervising forecasted stock levels & reservation.
• Coordinate with Marketing & PR on launch products for special events (award shows, special guests, social media etc.)

Branford, Connecticut, US

• Identify new business opportunities for three specific units of our company.
• Develop bills of material and long term agreement pricing centered through statements of work, material availability, cost, and lead time.
• Manage and maintain a backlog of outstanding requirements to maximize our profits.
• Enhance work to sustain relationships with new and current vendors which exceeding quality standards.
• Arrange price and lead time through multiple vendors to complete proposals on new, modified, and existing products.

Stratford, Connecticut, US

• Troubleshoot account issues while communicating directly with customers and multiple operations of Sikorsky, including; supply chain, sales, engineering, finance, technical support, and AOG resolution
• Captured a 94% consignment fill rate amongst all Sikorsky’s operators.
• Sustained a 90% delivery to contract fill rate on both contractual and outright sale requirements that all foster revenue for the company.
• Solely managed a $6 million program for one of organizations largest operators.
• Executed a SAR (search and rescue) and GWE (gross weight expansion) upgrade on our operators aircraft in 4 ½ months with a 6 month time table
• Solidified a permanent position within the company after being a contracted employee for 12 months

Roseland, New Jersey, US

• Developed and maintained strategic relationships with clients to ensure positive experiences.
• Proactively anticipate clients needs and coordinate appropriately to develop custom solutions to all technical, product related issues
• Reinforced open lines of communication between account teams and support specialists to ensure retention
• Supervised and conveyed prompt resolutions on all inquiries to exceed daily, weekly, and monthly sales metrics
• Educated new clients on system and product features during implementation