Eric Rummel Email & Phone Number

Pittsburgh, Pa, Us

Greater Pittsburgh Region

VisitPITTSBURGH is the premiere organization dedicated to expanding the tourism economy across Allegheny County. The organization is dedicated to generating positive economic impact across our region through the marketing and promotion of business events, sports events and leisure travel.* Primary initial contact for meeting planners, attendees, visitors and general public engagement through phone calls, emails and website chat.* Management of remote staffed locations at… Show more VisitPITTSBURGH is the premiere organization dedicated to expanding the tourism economy across Allegheny County. The organization is dedicated to generating positive economic impact across our region through the marketing and promotion of business events, sports events and leisure travel.* Primary initial contact for meeting planners, attendees, visitors and general public engagement through phone calls, emails and website chat.* Management of remote staffed locations at Pittsburgh International Airport, David L. Lawrence Convention Center, and city-wide special events.* Research and curate relevant local, regional and industry events, news and trends for publishing and distributing for Pittsburgh Official Visitors Guide, VisitPITTSBURGH.com and VisitPITTSBURGH events calendar.* Contributing content writer for Pittsburgh Official Visitors' Guide and VisitPITTSBURGH.com website and blog.* Actively participate in monthly content calendar meetings and contribute creative content ideas to the development of campaign strategies.* Manage local, national and international shipment of VisitPITTSBURGH publications including semi-annual See & Do brochures and annual Official Visitors Guide.* Monitor existing website copy and blog posts to ensure most up-to-date and accurate information is provided to visitors. Show less

Greater Pittsburgh Region

* Lead efforts to create and integrate educational experiences for museum guests enhancing the impactful mission, including the operational management of staff and volunteers in admission and exhibit areas including scheduling, payroll, budget and conflict resolution, reaching 300,000 visitors annually.* Team leader for 2020 reimagining of museum mission and strategic goals in response to covid-19 and social justice initiatives. Contributing member of Justice, Equity, Diversity, and… Show more * Lead efforts to create and integrate educational experiences for museum guests enhancing the impactful mission, including the operational management of staff and volunteers in admission and exhibit areas including scheduling, payroll, budget and conflict resolution, reaching 300,000 visitors annually.* Team leader for 2020 reimagining of museum mission and strategic goals in response to covid-19 and social justice initiatives. Contributing member of Justice, Equity, Diversity, and Inclusion Committee to develop, administer and support initiatives at the museum with weekly Human Resources meetings to discuss team processes and procedures.* Proficient in virtual teaching experiences on Zoom and Microsoft Zoom. Show less

Greater Pittsburgh Area

* Responsible for hiring, training, scheduling, and managing 20-25 direct report Educators to develop, plan, and implement innovative, educationally sound experiences relevant to the museum's mission, including management of staff and volunteers from external organizations including Achieva and Pittsburgh area schools.* Daily visitor interaction ensuring an outstanding experience and customer retention addressing guest concerns, questions, and improvement suggestions.

Greater Pittsburgh Area

* Training, scheduling, and management of museum admissions staff in front line ticketing andinformation areas.* Daily public engagement ensuring outstanding visitor experiences. Resolution of visitor inquiries and conflicts regarding daily operations and activities.* Daily use of ticketing software and cash reconciliation procedures.

Greater Pittsburgh Area

* Training and supervision of museum education staff / volunteers in permanent and special exhibition galleries encompassing public engagement and inquiry-based educating. * Management of high-school students in the design and construction of Energy Network conservation exhibition. Ongoing supervision of Teen Docents utilizing hands-on gallery experiences.

Greater Los Angeles Area

* Supervision of gallery space and docents. * Coordinating and delivering tours for museum councils and external groups. Contributing writer to the Photography Space blog promoting the Annenberg Foundation.

Greater Los Angeles Area

* Managing staff in the development, training and delivery of inquiry-based informal educational activities reaching 10,000-15,000 guests per month at mobile carts and stages. * Daily scheduling of 25-30 staff and volunteers, weekly payroll, counseling and team development. * Design and implementation of scientific demonstrations in a larger theatrical environment.

Greater Los Angeles Area

* Supervising floor staff in galleries, admissions, information desk, membership and programming. * Resolving guest inquiries and conflicts regarding daily operations and special events. * Promoting new visitor experiences through Special Exhibitions, Membership and Sales.

Greater Los Angeles Area

* Supervising floor staff in gallery and special exhibit areas. * Establishing positive examples of guest interaction for entry-level staff members, as well as a liaison for staff to management relations. * Greeting patrons and operating as initial on-site representative for promotion of the IMAX films and museum attractions to guests. Facilitating daily monetary transactions.

Bachelor Of Arts - Ba, Magna Cum Laude

Diploma - High Honors, Academic