Operations Manager
CurrentSupervised a high performing and safe operations team of up to 40 personnel across multiple functions and facilities, while driving the efficient and cost-effective use of numerous resources through consistent and effective application of policies and procedures. Assured safe, reliable, and compliant operations, drove continuous improvement, and ensured customer satisfaction. Drove attainment of corporate and business unit strategies, goals and objectives, and process and performance metrics. Provided visible safety leadership and actively contributed to the creation, implementation, and continuous improvement of a strong, sustainable safety culture. Drove real time safety accountability through safety meeting participation, job briefs, audits, training, accident investigation/event assessment, and job site observations. Evaluated team performance based on operational efficiency, reliability and quality metrics and took corrective action where appropriate, focusing on process adherence and data integrity. Identified continuous improvement opportunities and drove adoption of process changes through effective collaboration and expectation setting. Provided direct leadership over crew effectiveness, quality and productivity. Ensured correct crew composition and skills are in place to meet operational, reliability, customer and financial objectives. Participated in workforce and development planning efforts, established clear expectations, and effectively managed performance. Provided training, coaching and oversight and drive employee engagement. Oversaw and coordinated the execution and documentation of work in accordance with policies and procedures and regulatory standards. Supported and ensure required compliance and technical training is completed.