Eric Engelman Email and Phone Number
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Eric Engelman personal email
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Eric Engelman is a Compliance | Facilities Manager | SaaS Support Manager at ServiceChannel. He possess expertise in customer service, retail, contract negotiation, facilities management, process scheduler and 22 more skills. He is proficient in Spanish.
Servicechannel
View- Website:
- servicechannel.info
- Employees:
- 236
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Third Party ComplianceServicechannel Aug 2024 - Present
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Application Support ManagerServicechannel Jul 2019 - Aug 2024
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Premium Support ConsultantServicechannel Aug 2017 - Aug 2024
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Supervisor, Product SupportServicechannel Apr 2018 - Jul 2019
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Customer Success ManagerServicechannel Apr 2015 - Aug 2017Responsible for identifying client needs and successfully implementing ServiceChannel’s SaaS products within large, multi-site organizations in the restaurant, retail, and C-store industries. My mission is to help our client’s achieve measurable facilities management performance improvement AND savings for the companies I service. I bring the best ideas, innovations, and capabilities to my clients, who range from top-level executives in facilities, sourcing/procurement, finance, real estate and construction. As a trusted advisor, I oversee adoption, offer proactive suggestions on facilities maintenance best practices and strategies that can help my client’s achieve their goals . Armed with better sourcing, procurement, management, and decision‐making tools, my clients not only save money in contractor spend, they also improve service
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Specialist, Store FacilitiesChico'S Fas Inc. Mar 2014 - Mar 2015Fort Myers, Florida AreaCoordinate the Facilities and Maintenance for approximately 1,500+ retail stores. Responsible for services and vendors, including contract negotiation, management, vendor relations, cost saving initiatives and issue resolutions, to support the retail stores. -Help to develop the Facilities and Maintenance strategy and standards for multiple brands, ensuring alignment with the business goals and objectives. Serves as a liaison between Vendors and the business working with Operations, Construction and Transportation to ensure service levels are met and services are provided as scheduled.-Troubleshoot on Electrical Mechanical Plumbing (EMP) and General Contractor (GC) issues.-Develop process improvements and new programs.-Track and record project deliverables. Create and Maintain Facilities Management System.-Builds relationships & partners with Vendors and Contractors to obtain requests for pricing.-Assist in preparation for Facilities budgeting process and templates.-Ensure all Maintenance & Facilities issues are completed in a timely manner, within budget, cost effectiveness, and highest Quality to support the stores.-Event Leader for the NECP Team, communicating to stores as needed.-Coordinate with vendors to purchase and install any required Facility issue. -
Store Facilities CoordinatorChico'S Fas Inc. May 2013 - Mar 2014Fort Myers, Florida AreaResponsible for the daily coordination of store maintenance and repairs across the company. Communicate regularly with vendors and store management to ensure the safe, secure and environmentally sound operations and maintenance of our stores. Manage the workflow of monthly preventive maintenance scheduling including work order release and assignment. Maintain data maintenance of stores in database including new store set up,relocations, and closures.
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Customer Care ManagerLennar Oct 2004 - May 2013Fort Myers, Florida AreaAs the Customer Care Area Manager I was responsible for mentoring, training, and guiding 12-16 Customer Care Representatives while they provided the best customer service to the customer. As a Customer Care Representative I responsible for working with homeowners during and after their warranty period to provide them the fastest resolution possible to any warranty claims, guidance for maintenance and repair on their home. Responsible for inspecting over 1600 homes to locate the presence of Chinese Drywall. Guided the homeowner on the next steps toward the remediation of their home. Coordinated the replacement of HVAC components affected by the Chinese Drywall to keep the home operational up until remediation.
Eric Engelman Skills
Eric Engelman Education Details
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Public Administration
Frequently Asked Questions about Eric Engelman
What company does Eric Engelman work for?
Eric Engelman works for Servicechannel
What is Eric Engelman's role at the current company?
Eric Engelman's current role is Compliance | Facilities Manager | SaaS Support Manager.
What is Eric Engelman's email address?
Eric Engelman's email address is er****@****cos.com
What is Eric Engelman's direct phone number?
Eric Engelman's direct phone number is +180050*****
What schools did Eric Engelman attend?
Eric Engelman attended Miami University.
What skills is Eric Engelman known for?
Eric Engelman has skills like Customer Service, Retail, Contract Negotiation, Facilities Management, Process Scheduler, Budgets, Project Management, Customer Satisfaction, Leadership, Inventory Management, Contract Management, Store Management.
Who are Eric Engelman's colleagues?
Eric Engelman's colleagues are Winslow Robinson, Chris Choi, Holland Haines, Jill Stewart, Luis Vasquez, Taylor A. Walker, Heather Hannon.
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