Eric Engelman Email & Phone Number

Responsible for identifying client needs and successfully implementing ServiceChannel’s SaaS products within large, multi-site organizations in the restaurant, retail, and C-store industries. My mission is to help our client’s achieve measurable facilities management performance improvement AND savings for the companies I service. I bring the best ideas.

Fort Myers, Florida Area

Coordinate the Facilities and Maintenance for approximately 1,500+ retail stores. Responsible for services and vendors, including contract negotiation, management, vendor relations, cost saving initiatives and issue resolutions, to support the retail stores. -Help to develop the Facilities and Maintenance strategy and standards for multiple brands.

Fort Myers, Florida Area

Responsible for the daily coordination of store maintenance and repairs across the company. Communicate regularly with vendors and store management to ensure the safe, secure and environmentally sound operations and maintenance of our stores. Manage the workflow of monthly preventive maintenance scheduling including work order release and assignment..

Fort Myers, Florida Area

As the Customer Care Area Manager I was responsible for mentoring, training, and guiding 12-16 Customer Care Representatives while they provided the best customer service to the customer. As a Customer Care Representative I responsible for working with homeowners during and after their warranty period to provide them the fastest resolution possible to any.