Eric Sampson Email & Phone Number

Green Bay, Wisconsin

Buffalo, New York - Austin, Texas

Austin, Texas Metropolitan Area

- Elected to lead activation of new global client partnership, acting as decision-maker and brand representative- Throughout construction, collaborating with client leadership, architect, and general contractor to finalize design and functionality of public and food service spaces; ensuring optimal guest and employee experience- Leading cross-functional team of 25+ client, University, and internal stakeholders to manage competing priorities in developing and implementing food and beverage story; incorporating 15+ community food partners

Saint Paul, Minnesota

- Coordinated with 20+ stakeholders in stadium design, build, programming, and staffing to develop unique food and beverage options and optimal operations; awarded Best Major League Soccer Stadium Experience by ESPN- Oversaw 500 associates and 47 locations for 25 games and 90 events in opening season; exceeded top-line revenue goal by 64%; through strategically managing expenses, drove to 5X established profit goals - Established strategic plans and key business processes for capital expenditures, licensing, compliance, risk management, and procurement; ensured ongoing safety, security, and operational success- Invited by Delaware North EVP & Chief Development Officer to serve as integral operations representative for new business development bids, based on ability to build relationships and outline vision for client operations- Routinely selected by Delaware North leadership for high-profile temporary assignments to deliver exceptional VIP experiences at marquee events nationally, including MLB World Series and new NFL stadium openings

Green Bay, Wisconsin Area

- Collaborated with VP-level team executives and facilities, sales, and guest services teams to deliver world-renowned guest experience; operated multi-million food and beverage P&L, annually exceeding profit goal- Managed departments composed of 2200 associates in serving 78,000 fans at 11 games, executing 1100 catering events, and operating a 220-seat restaurant daily, to exceed revenue goals annually- Consistently evaluated operations of 240 locations and 1200 POS and worked with vendor partners to reprogram underperforming locations to improve revenue and guest experience - Contributed to strategy and food and beverage concepts for $25M Johnsonville Tailgate Village construction, $55M renovation of 210 stadium suites and $110M Titletown district development, providing innovative improvement and expansion of guest experience

Green Bay, Wisconsin Area

- Led team of clients, architects, and general contractors in multi-million dollar development of a 220-seat upscale gastropub from concept to opening, including development of layout, food service equipment, finishes, FF&E, and POS- Developed restaurant service model, implemented training program, and oversaw hiring of 80 associates for daily restaurant operations, with multi-million dollar annual revenues- Managed in-seat service for 6,000 seats, operations of four inclusive premium club spaces, and teams totaling 380 associates to deliver premier guest experience in most exclusive stadium areas

Phoenix, Arizona Area

- Launched annual multi-million dollar temporary foodservice operation, delivering outstanding guest experience despite limited infrastructure and resources- Spring 2011-2012: Milwaukee Brewers in Maryvale- Spring 2013-2015: San Francisco Giants in Scottsdale

Greater Milwaukee Area

Managed 150 associates and all operations for 18 premium locations for 81 games and 20 events, thereby helping business unit exceed established multi-million dollar revenue and profit goals

Greater Milwaukee Area

Led and trained service staff and partnered with executive chef to execute operating partner’s vision and develop the city’s second-ever top-rated restaurant according to Milwaukee Journal-Sentinel