• Support complex client implementations and internal capability build projects, including cross functional projects that integrate data, IT systems and business process.• Identify and manage project delivery risks and project plan critical path activities.• Schedule and facilitate business requirements definition and solution design meetings, both customer facing and internal.• Grow the business by creating predictable and efficient project plans and processes.

• Collaborate with business leads and stakeholders to define project scope, goals and deliverables that support business goals.• Estimate and engage necessary resources throughout enterprise to achieve project goals.• Plan and schedule project timelines and milestones.• Identify and manage project dependencies and critical path.• Maintain detailed project plan including resource allocation and project deliverables.• Proactively manage changes in project scope, conduct risk analysis and establish contingency plans.• Build, develop, and grow business relationships vital to the success of the project.• Responsible for all IT project related communication to product, sales and operations departments.

• Analyze and translate business requirements in a matrix environment.• Develop conceptual and technical design documents compliant with established methodologies.• Direct development, QA and roll out.• Manage EDI component of a customer migration project. Included analyzing and developing specs for all authorization and eligibility production jobs, directing IT staff from several disciplines and working directly with external trading partners to test and coordinate transition.• Led staff of 18 application developers and managers spanning three major business applications that generated over $300 million in annual revenue.• Maintained a high staff morale and low attrition in a fast paced development environment.• Served as IT project lead for $1.2 million Optical Scanning project. Worked with OCR vendor to integrate scanning software into an existing business application.

• Provided IT support for sales presentations. This included serving as the IT representative for sales presentations.• Led customer implementations working directly with external customers. This required building relationships in support of future initiatives.• Led a staff of senior developers.• Directed application development, application support and electronic data interfaces.• Successfully implemented first ANSI X12 standard EDI process at Intracorp.• Directed application development, application support, electronic data interfaces and compliance regulations for over 100 jurisdictions.• Refined support process by aggressively establishing and tracking metrics resulting in improved efficiencies.• Conceived, designed and led development of a new reporting platform, dramatically reducing future development needs.

Designed, developed and supported business application software for financial institutions.

Developed and supported telemetry data processing software.