Eric Scholtz Email & Phone Number

Arizona, Colorado And New Mexico

Senior Workflow Solutions Specialist for Xerox Business Solutions Southwest specializing in Xerox Intelligent Workplace Services. With 40+ Account Executives within Arizona, Colorado, and New Mexico, I help my skilled team members identify opportunities, facilitate client discovery meetings, and recommend the proper solutions to align with our client’s needs. I also coordinate resources between Software vendors, XBS Analyst, and Project Managers to demonstrate the effectiveness of our solutions thru proof of concept and live demonstration. I build proposals and design Statements of Work to present to our clients to help move our core set of managed print services and solutions into a completed sales stage.

Phoenix Az

Manage external support team and help desk team responsible for customer Network Support, Project Coordination and Major Account equipment installations and Solution implementation that include configuring Active Directory, MS Exchange, print drivers and scan configurations on all Microsoft and Apple operating systems

Phoenix, Az

Responsible for the Learning and Development for the Technical staff of Arizona which includes scheduling and conducting Xerox Factory Authorized training classes on repair, troubleshooting and maintenance of Xerox Office equipment, Soft Skill training classes that relate to Sharing Best Practices, Network Basics, Network Advanced and Customer Relations skills. Class follow up includes ride days for evaluation and documentation of the employee performance while providing coaching and mentoring when necessary. I am also very much involved with the System Analyst side of our industry by Project Coordinating Major Account equipment installations that include configuring Active Directory, MS Exchange, print drivers and scan configurations on all Microsoft and Apple operating systems.

Phoenix, Arizona Area

Responsible for configuring office equipment for Printing, Scanning, E-Mail, LDAP and various applications supported by Xerox, Ricoh and HP. I also hold Responsibility as a Project Coordinator for the Network Installing of devices for Major Accounts deploying ten to two hundred devices per account. Played a large role in developing a Analyst Remote Installation Process that allows us to prepare and install smaller installations through a remote session.