Eric Scott Email & Phone Number

Atlanta, GA, US

Atlanta Metropolitan Area

• · Significantly expanded my self-generated business by over 25% through proactive relationship-building with referral partners, impactful public speaking engagements, and delivering tailored solutions to address.
• Work closely with clients to grasp their financial objectives, recommending appropriate mortgage products while conducting detailed assessments of credit reports and financial statements to secure favorable loan.
• Delivered personalized guidance to clients throughout the loan application process, adeptly clarifying intricate terms, conditions, and requisite documentation, fostering a clear understanding and instilling confidence.
• Acted as a strategic intermediary between borrowers and lenders, adeptly negotiating favorable terms for optimal outcomes, while concurrently driving business growth by cultivating strong relationships with realtors.

Atlanta, Georgia, United States

• Facilitated the presentation of loan terms and conditions to re-engage negotiations with borrowers directed to the retention department, ensuring the company's continued profitability while addressing borrower concerns.
• Clarified the documentation necessary for BHG Financial's Funding team and facilitated the collection of required documents for review by the Underwriter.
• Provide clear explanations of the Funding process and establish realistic expectations for clients utilizing BHG Financial's Identification Verification process.

Roswell, Georgia, United States

• Thoroughly assessed files for proper stacking order, initial determination based on AUS/LP/GUS findings and ensured appropriate documentation. Implemented necessary adjustments in Encompass and re-evaluated for.
• Addressed customer inquiries regarding policies and procedures in the absence of the assigned loan officer, including responding to qualification questions related to FHA, VA, USDA, and Conventional products.
• Processed new lock requests, extensions, relocks, and changes utilizing Encompass, while also managing requests to ensure consistency in loan structure and expected pricing.
• Interpret loan documentation policies while analyzing applicant and property information, ordering required verifications, and documentation, and conducting follow-ups.

Peachtree Corners, Georgia

• Advanced from an agent role to a Tier 2 position, overseeing a team of 25 agents.
• Managed a substantial volume of tickets from diverse client companies serviced by CGS, as well as internal requests, to facilitate technician dispatch, schedule updates, and monitoring of repair statuses and.
• Directed comprehensive training sessions for new hires and transitioning team members, focusing on Oracle application proficiency and optimal techniques for assigning repair tickets to technicians. Additionally.