Eric Shadden
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Eric Shadden Email & Phone Number

Cyber Security Analyst at Quest Technology Management
Location: Wylie, Texas, United States 6 work roles 2 schools
1 work email found @questsys.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email e****@questsys.com
LinkedIn Profile matched
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Current company
Quest Technology Management
Role
Cyber Security Analyst
Location
Wylie, Texas, United States

Who is Eric Shadden? Overview

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Quick answer

Eric Shadden is listed as Cyber Security Analyst at Quest Technology Management, based in Wylie, Texas, United States. AeroLeads shows a work email signal at questsys.com and a matched LinkedIn profile for Eric Shadden.

Eric Shadden previously worked as NOC Support at Quest Media & Supplies, Inc. and L2 NOC Support Engineer at Quest Media & Supplies, Inc.. Eric Shadden holds Microcomputers, Computer And Information Sciences And Support Services from South Plains College.

Company email context

Email format at Quest Technology Management

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{first}_{last}@questsys.com
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AeroLeads found 1 current-domain work email signal for Eric Shadden. Compare company email patterns before reaching out.

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Profile bio

About Eric Shadden

My background includes over 25 years of experience in the IT Industry. This includes 10+ years installing, configuring, and maintaining servers, pc’s, printers, and network devices. Three years’ experience as a Service Center Manager and 9 years Technical Support Analyst. Excellent customer service and satisfaction is my primary goal. This goal is achieved through my years of experience with a variety of customers. In addition, I am extremely organized and able to prioritize multiple responsibilities. I am an excellent problem solver with the patience to develop a solution to any technical problem. Furthermore, I enjoy new challenges as well as the opportunity to work as a team or independently.

Listed skills include Microsoft Office, Management, Microsoft Excel, Windows, and 5 others.

Current workplace

Eric Shadden's current company

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Quest Technology Management
Quest Technology Management
Cyber Security Analyst
Wylie, TX, US
Website
questsys.com
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6 roles

Eric Shadden work experience

A career timeline built from the work history available for this profile.

Tier Ii It Service Desk Analyst

Opentext

Addison, Texas

• Providing Information Technology support for approx. 12,000 internal and remote clients on Windows and MAC based systems• Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues. Excel in asking probing questions and researching, analyzing and rectifying problems• Partnered with Tier III help desk peers based in the US and Canada to resolve complex problems that required escalation. Provided detailed descriptions of issues in trouble ticket system and followed up diligently to ensure swift resolutions• Worked with Active Directory to build user network profiles, reset passwords, and unlock accounts • Maintained up-to-date knowledge of all company products, service procedures, and offerings to assist clients.• Received "outstanding" ratings on performance reviews each year, with top marks in teamwork, customer service, communication skills and technical problem-solving.• Technically proficient in updating, configuring, and troubleshooting diverse PC applications environment that includes, but not limited to, All versions of MS Office (Word, Excel, Outlook, PowerPoint, Access, Project, Visio), O365, VMware applications, Salesforce, Security/Anti-Virus programs (Sentinel Agent, Trend Micro, Windows Defender, Finance programs (SAP, Changepoint), ADUC, Exchange Management Console, Collaboration programs (MS Teams, Skype, Lync), PowerShell, SCCM, Cisco IP Communicator, Airwatch, Internet browsers (Firefox, Google Chrome, IE, and Edge).

Jul 2016 - Sep 2018

It District Operations Analyst

Fort Worth Consulting - Xto Energy Inc

Tyler, Texas Area

• Providing Information Technology support for approx. 200 internal and remote clients on Windows based systems• Configuring, installing, and maintaining of desktop equipment and associated software.• Technically proficient in updating, configuring, and troubleshooting diverse PC applications environment that includes, but not limited to, suites from Microsoft, Lotus, Aries, Petra, WellView, Symantec, Backup Exec and Citrix.• Knowledge of network, telephony systems, server hardware and software to provide onsite support and administration in a diverse environment.• Support services for virtualization technologies: VMware, Citrix, and Microsoft.• Completes work orders and tasks assigned by user community, Help Desk and Sr. District Operations Analyst.

Sep 2015 - Feb 2016

Tier Ii Support Anaylyst

Compucom
Jul 2003 - Jul 2015
Team & coworkers

Colleagues at Quest Technology Management

Other employees you can reach at questsys.com. View company contacts →

BS Brian Salvage Brian Salvage Colleague at Quest Technology ManagementSacramento, California, United States View → EM Elaheh M.Pourfard Elaheh M.Pourfard Colleague at Quest Technology ManagementEl Dorado Hills, California, United States View → CG Casey Galbraith Casey Galbraith Colleague at Quest Technology ManagementIselin, New Jersey, United States View → RC Ryan Campbell Ryan Campbell Colleague at Quest Technology ManagementMission Viejo, California, United States View → KF Korilynn Flores Korilynn Flores Colleague at Quest Technology ManagementSan Francisco Bay Area, United States View → GS George Scowcroft George Scowcroft Colleague at Quest Technology ManagementEl Dorado Hills, California, United States View → DW Danielle Williams Danielle Williams Colleague at Quest Technology ManagementAntioch, California, United States View → AD Aaron Deamron Aaron Deamron Colleague at Quest Technology ManagementColorado Springs, Colorado, United States View → GP Golden Pheasant Llc Golden Pheasant Llc Colleague at Quest Technology ManagementUnited States View → RA Raymond A. Raymond A. Colleague at Quest Technology ManagementUnited States View →
2 education records

Eric Shadden education

FAQ

Frequently asked questions about Eric Shadden

Quick answers generated from the profile data available on this page.

What company does Eric Shadden work for?

Eric Shadden works for Quest Technology Management.

What is Eric Shadden's role at Quest Technology Management?

Eric Shadden is listed as Cyber Security Analyst at Quest Technology Management.

What is Eric Shadden's email address?

AeroLeads has found 1 work email signal at @questsys.com for Eric Shadden at Quest Technology Management.

Where is Eric Shadden based?

Eric Shadden is based in Wylie, Texas, United States while working with Quest Technology Management.

What companies has Eric Shadden worked for?

Eric Shadden has worked for Quest Technology Management, Quest Media & Supplies, Inc., Opentext, Fort Worth Consulting - Xto Energy Inc, and Compucom.

Who are Eric Shadden's colleagues at Quest Technology Management?

Eric Shadden's colleagues at Quest Technology Management include Brian Salvage, Elaheh M.Pourfard, Casey Galbraith, Ryan Campbell, and Korilynn Flores.

How can I contact Eric Shadden?

You can use AeroLeads to view verified contact signals for Eric Shadden at Quest Technology Management, including work email, phone, and LinkedIn data when available.

What schools did Eric Shadden attend?

Eric Shadden holds Microcomputers, Computer And Information Sciences And Support Services from South Plains College.

What skills is Eric Shadden known for?

Eric Shadden is listed with skills including Microsoft Office, Management, Microsoft Excel, Windows, Microsoft Word, Powerpoint, Troubleshooting, and Team Leadership.

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