Eric Siegfried Email & Phone Number

Poway, California, United States

Portland, Oregon Area

Portland, Oregon Area

Promoted to Full time Telefund Manager position to provide leadership and management for the Telefund program. I provide strategic oversight in planning and executing Telefund solicitation strategies that align with the overall annual giving plan. Portland State University is a public university that has over 27,000 current students and over 150,000 alumni. Designed an annual plan to recruit, train and hire a staff of over 45 plus student workers Developed new strategies that helped the program raise 28% more support than previous fiscal year while maintaining the same return on investment level Responsible for student recruitment, training, supervision, program analysis and evaluation and progress reporting Managed and implemented new strategies for the Discovery Caller program, a position that pairs Telefund Callers with Directors of Development to cultivate discovery prospects. Managed budgets, personnel, project planning, marketing concepts, database interface and donor engagement Highly specialized in database interface, software and hardware used for call center operations Knowledge of Human Resource practices to motivate, onboard and coach new and returning employees

Promoted to Senior Student Manager Position to recruit, train and supervise a 20+ Student Caller Program. Foster an environment in which students are highly motivated to reach high levels of performance. Supervising and managing front-end operations while working with the Director of Annual Giving, Telefund to ensure performance goal are met. Gained experience with annual giving operations and telemarketing by moving from Student Caller, Lead Caller, Student Manager and now Senior Student Manager. Demonstrated leadership skills that helped the program achieved a 254% return on investment- a 100% improvement from fiscal year 11. Implemented training programs and used management techniques to recruit, hire and train student callers to be successful.

Bachelor'S Degree, Supply And Logistics Management

Education record