Eric Skinner Email & Phone Number

Lakewood, Colorado, United States

Microsoft and Citrix Systems Administration. Active Directory and Group Policy Management.

Lakewood, Co

Microsoft and Citrix Systems Administration. Active Directory and Group Policy Management.

Microsoft and Citrix Systems Administration.

Manage day to day operations in an Active Directory environment including group policy management.Build and maintain Windows NT 4.0, 2000, 2003 and 2008 servers including patches and firmware upgrades.Create and manage internal and external FTP sites, including user account creation and rights assignment for all employees using IIS 5.0 on Windows 2000. Also manage external security to sites such that vendor and third party access was restricted appropriately.Document the setup and administration of new applications and web/FTP sites per company guidelines.Assist in migration of production changes to enterprise applications in accordance with Reed's change control processes.Manage company's backups using Veritas Netbackup 6.5 for Windows. Managing includes installation and troubleshooting all failuresAssist engineering with upcoming projects including planning of resources to accomplish the goal within the guidelines and document all phases.Build and maintain a Citrix 4.5 and Xenapp 6 farm supporting 100+ users on 20+ servers.Participate in a 24x7 on call rotation for all server and application related issues.

With general input from management, duties include instructing, assigning, and directing the daily work duties and assigned projects of other NOC personnel. Handling day to day escalations of NOC related issues reported by the team and or its customers. Coordinating new job responsibilities or functions of the NOC with the various IT groups and customers. Coordinating updates to existing procedures/tasks of the NOC with the various IT groups and customers. Lead key projects assigned to, or involving the NOC. Assign the appropriate resources, attending meetings, escalate issues, and ensure the tasks assigned are completed within the time frames committed. Manage supporting documentation for the team.

Continuous monitoring of mission critical systems utilizing different system and application monitoring tools; perform routine checks and level 1 triage/escalation of any critical alertsPerform basic datacenter monitoring duties to ensure proper notification and awareness is made on critical alarmsDaily operational Log checks, Netbackup and Tivoli checks, and weekly completion of tape rotation tasks.Opening and closing trouble tickets using the BMC service desk product to keep track of incidents and user requestsCreate/update departmental documentation, policies, and procedures upon the discovery of invalid/outdated information or process addition(s)/change(s)Perform Adds and Changes to the Monitored environment, to assist enterprise monitoringPerform basic Windows, and or SQL tasks outlined in pre-defined procedures Perform basic UNIX, Linux and Oracle tasks outlined in pre-defined proceduresPerform level 1 help desk support after business hoursAssist enterprise monitoring with testing and improving the functionality of the monitoring tools

Monitoring Appworx job queues, job status, and overall application healthPrint processing; operate, maintain, process, and monitor all print jobs on Xerox image printers and OCE continuous forms printersMaintain a daily log of the days events and activities for reference and pass-down; conduct quality checks of the daily activity logs

Bachelor Of Fine Arts (Bfa), Fine Arts; Film Writing And

Communications

Merged Into Bachelor Of Fine Arts, Film

at CU-Denver