Eric Smith Email & Phone Number

Tulsa, Oklahoma Area

ONE Gas, Inc., Tulsa, OK

• Update company information in multiple software systems to assist with software conversion.
• Map company service lines in Geographic Information System (GIS)
• Train & assist incoming employees on the use of software systems

Columbia, Missouri

• Perform general office duties such as answering telephones, filing and handling routine correspondence.
• Assist customers with sales orders and forwarding information to shipping department.
• Prepare and distribute invoices to bill customers or pay account expenses.
• Support customers as needed for technical issues with equipment.
• Coordinate projects to assist with workflow and document storage.
• Prepare travel arrangements staff for customer installations/services.

Consolidated Public Water Supply District, Columbia, Missouri

• Perform general office duties such as answering telephones, filing and handling routine correspondence.
• Process and balance incoming payments and posting to appropriate accounts.
• Arrange the connection and disconnection of utility services at specific locations.
• Answer customer questions regarding services and charges.
• Verify meter readings in cases where consumption appears to be abnormal and record possible reasons for fluctuations.
• Contact customers regarding past-due bills and make payment arrangements to ensure continuous service.

Columbia, Missouri Area

• Verify and examine information and accuracy of loan application and closing documents.
• Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms and tax receipts.
• Submit loan applications with recommendation for underwriting approval.
• Order property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged property.
• Schedule closings or mortgage transactions.
• File and maintain loan records.

Columbia, Missouri

• Perform general office duties such as answering telephones, filing and handling routine correspondence.
• Prepare insurance claim forms or related documents and review for completeness.
• Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
• Post or attach information to claim file.
• Process payments, settlements or transmit claims for payments or further investigation.
• Type letters and office memos via dictated information from Claims Representative.

Saint Petersburg, Florida

• Ensure client retention by maintaining predefined Major Account Plan
• Analyze client data and trends using Quarterly Business Reviews and communicating client health to client and company.
• Initiate projects to increase client overall experience and decrease client’s time managing program.
• Consult with end users regarding problems in accessing electronic content.
• Educate and establish new and existing clients on Drug-Free Workplace Programs and/or occupational testing.
• Monitor regulatory activity to maintain compliance with records and document management laws.

Associate'S Degree, General Studies

Undeclared, General Studies

Diploma