Eric Smith Email & Phone Number

Telford, Pennsylvania, United States

Telford, Pa

Birdsboro, Pa

Supervised multiple accounts at various stages of development, formed new relationships with carriers utilizing many modes of transportation including flatbed, rail and white glove providers. Executed sales and operational functions from quotation and freight award to tracking and shipment completion.• Developed new customer from provisional period to largest account the company manages achieving $1M+ in revenue• Generated new stream of revenue using rail service via intermodal providers such as Hub Group, Schneider and Averitt and saved our customers $5k in transportation costs• Brokered transportation employing several kinds of equipment including flatbed, van and refrigerated and determined appropriate use from customers product specifications and requirements• Coordinated international shipments into Canada and Mexico, worked closely with customs brokers to ensure paperwork was filed for timely clearance• Managed new line of service using lift gate vans for white glove service which included blanket wrapping, expedited, inside delivery and trash removal• Reviewed and compared bid opportunities with carriers to select best price that matched our customers required service level resulting in $30K additional revenue

Bethlehem, Pa

Oversee multiple accounts, develop and manage customer and carrier relationships, build loads, book transportation, and negotiate freight charges with carriers, customers and vendors for one of the world’s largest third-party logistics (3PL) providers. Results:  Increase Revenue +16% YOY $32,309 Increase Volume +56% YOY 1,485 loads Manage 35 carriers Add 5 accounts over 3 years • Manage one of the company’s largest accounts (Subway) – selected to serve in dual role as a carrier representative and account manager for the East Coast region • Add $80K in additional revenue over 6 months by renegotiating carrier rates and winning new lanes• Meticulously orchestrate sensitive pharmaceutical shipments using Locus Traxx devices resulting in developed relationship with internal customer for future opportunities• Completed 30+ outbound calls daily to cold call and prospect carriers for current and future needs• Achieved prompt and courteous resolution to customer inquiries regarding shipment tracking and transit issues as they arose