Eric Smith

Eric Smith Email and Phone Number

Senior Systems Administrator at Charles River Development @ Charles River Development
burlington, massachusetts, united states
Eric Smith's Location
Greater Boston, United States
Eric Smith's Contact Details
About Eric Smith

I am a Senior Systems Administrator with technical expertise in planning and coordinating the installation and configuration of operating system hardware and software and user application software; maintaining and repairing complex problems with system hardware and software; and modifying operating system hardware and software to increase performance and meet technical design requirements with a strong emphasis on customer service and performance excellence.My client-centric, service-imperative approach to work is delivered with a sense of urgency, accountability and integrity. In my current role of Sr. Systems Administrator at Charles River Development, I am responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems.

Eric Smith's Current Company Details
Charles River Development

Charles River Development

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Senior Systems Administrator at Charles River Development
burlington, massachusetts, united states
Website:
crd.com
Employees:
1005
Eric Smith Work Experience Details
  • Charles River Development
    Senior Systems Administrator
    Charles River Development Aug 2017 - Present
    Burlington, Ma
    Managing multiple Vcenters with approx 57 hosts consisting of 950 Windows and Linux VM's. Supporting internal and external IT infrastructure at numerous locations around the Globe. Maintaining Disaster Recovery Implementation. Core Technologies: VMware, Server 2012/2016, SQL 2012/14/16, RedHat, NIS, Samba, NetApp, Junos, Extreme.
  • Community Education Centers, Inc Cec
    Senior Systems Administrator
    Community Education Centers, Inc Cec 2016 - Present
    Marlborough, Ma
    Support IT infrastructure including systems, storage, and telecommunications across 60 facilities in 18 states. Direct a staff of six employees.• Design, configure, and implement systems to meet departmental and business line objectives.• Oversee capital expenditure process and requests.• Manage system administration maintenance review process and schedule.• Install, configure, and maintain VMware ESX 6 Infrastructure comprised of over 90 servers across 100+/TB on 10GB backplane, as well as tiered storage comprised of Dell MD storage arrays.• Handle daily backup and recovery schemes.• Perform life cycle management and maintenance for all supported systems, including operating systems, server hardware, security tools, monitoring tools, web servers, application servers, and integration servers.• Build and configure physical and virtual Windows based systems.• Administer and maintain enterprise storage solution components to optimize performance of key enterprise application and DBMS platforms. Administer system and application accounts.• Partner with technical associates on networking, applications, support, telecom and security.• Troubleshoot LAN/WAN attached systems to maintain operational integrity.• Proactively recommend technical solutions and innovations to maximize performance.• Develop plans for projects affecting single application, single system, or specialized area; monitor and manage project plan; perform project status reporting and prepare installation and contingency planning.• Manage activation process for new and closing facilities. Core technologies: Cisco IronPort, Cisco ASA, Windows Server 2008 / 12, Windows 7 / 8 / 10, MS Exchange 2007, Symantec Endpoint Protection 11, Symantec System Restore 8.5, OpManager 8, BES12, AppAssure servers, VMware, Backup Exec 2014 server, FaxCore server, Office 2007 / 10 / 13 / 16, CorrecTek, Great Plains / Dynamics, SQL 2008 / 14, Pearson VUE Labs, I-phones, BlackBerries.
  • Community Education Centers, Inc Cec
    Systems Administrator
    Community Education Centers, Inc Cec May 2007 - Dec 2015
    Marlborough, Ma
    Charged with building / decommissioning servers, troubleshooting server and network performance issues, and establishing and maintaining virtualized setups, servers, and network components. • Enacted recovery protocols and backups to ensure critical information. • Supported end users on variety of issues, responding to telephone calls, and other requests for technical support. • Identified, researched, and resolved technical problems regarding software and computer equipment. • Led small to large-scale projects in-house and at remote sites.• Configured, installed, and troubleshot Cisco ASA 5505 firewalls and Cisco switches. • Installed, configured, and troubleshot DSL, cable, fiber, T1s, BlackBerries, I-phones and Cisco VPN client software for all remote users.• Promoted into Senior Systems Administrator role due to performance excellence. Core technologies: Exchange 2007, Server 2003 / 2008, Symantec Endpoint Protection 11, Symantec System Restore 8.5, OpManager 8, BES server 12, AppAssure servers, VMware servers, Backup Exec 2014 server, FaxCore server. Win XP, Win 7 / 8 / 10, Office 2007 / 2010 / 2013, ASI, SmartJAIL, terminal servers, Outlook Web Access, Great Plains, ADP, CorrecTek, I-pads and Dell tablets, FRx, FAS.
  • Civigenics
    System Administrator
    Civigenics May 2001 - May 2007
    Marlborough, Ma
    • Installed, configured, and troubleshot DSL and cable, as well as Cisco VPN client software for all remote users.• Logged all incoming support calls using HEAT v6.0.• Performed weekly purchasing, building, configuring, and shipping of laptops and desktops.• Configured and overhauled PalmPilots and iPAQs.• Performed daily / weekly tape backup and restore.• Handled 3Com and Cisco hub / router / switch troubleshooting.• Installed, configured, and troubleshot wireless networks using Linksys / Dell true mobile wireless cards, Linksys wireless access points, and other related hardware.• Performed troubleshooting, maintenance, and repair of telephone / printer / fax /copier / cell phone / pager. Core technologies: Win 95 / 98 / NT / 2K / XP, Office97 / 2000, Outlook 98 / 2000, Server 2000 / 2003, Exchange 2003, PIX 501 Firewall, Medical Manager, Revs, M4 Patient Workbench, STM, DPH, MBHP, Citrix, MS Exchange, terminal servers, Outlook Web Access, NAV2001, NAV Corporate, PC Anywhere, Great Plains. Windows NT server, Server 2000 / 2003.

Eric Smith Skills

Project Management System Administration Management Change Management Customer Service Training Security Microsoft Sql Server Software Documentation Crystal Reports Process Improvement Sql Windows Policy Program Management Data Analysis C#

Eric Smith Education Details

Frequently Asked Questions about Eric Smith

What company does Eric Smith work for?

Eric Smith works for Charles River Development

What is Eric Smith's role at the current company?

Eric Smith's current role is Senior Systems Administrator at Charles River Development.

What is Eric Smith's email address?

Eric Smith's email address is er****@****ntl.com

What is Eric Smith's direct phone number?

Eric Smith's direct phone number is +197851*****

What schools did Eric Smith attend?

Eric Smith attended Fitchburg State University.

What skills is Eric Smith known for?

Eric Smith has skills like Project Management, System Administration, Management, Change Management, Customer Service, Training, Security, Microsoft Sql Server, Software Documentation, Crystal Reports, Process Improvement, Sql.

Who are Eric Smith's colleagues?

Eric Smith's colleagues are Dipen Mehta, Joseph Aiello, Shaun Mcisaac, John Barker, Joe Frith, Robert Harris, Sriram Chunangad Subramanian.

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