Eric Speed Email & Phone Number

Tamarac, Florida

Management of 3rd Party Marketplaces (Amazon, eBay, Sears, Walmart...)• Managed transition of entire product catalog to a single unified platform (Channel Advisor) to expand and scale the product catalog feed to multiple marketplaces• Hands on management of catalog expansion and maintenance• Work closely with Category Management, Purchasing, Warehouse and Operations teams in ensuring smooth and efficient product launches• Continually expanding and maintaining operations across e-commerce channels• Maintain primary data source for catalog maintenance and day to day operational business intelligence• Rigorous SOP documentation ambassador• Trainer of new resources on processes and systems• Key participant in many creative and operational company decisions

Pembroke Pines, Fl

Management of all Product Development initiatives including:• Building and maintaining product catalog - Managed offshore data support teams, at one time numbering 3 teams in 3 countries with a total of 50+ team members• Expansion of catalog into 3rd party marketplace feeds (Amazon, eBay, Sears) - Managed rapid product expansion listing hundreds of thousands of products into 3rd party marketplacesAchievements & Contributions• Managed dramatic expansion of product catalog from 65k - 270k products over 3 years• Distributed catalog work strategically across multiple teams to maximize productive throughput while minimizing cost per sku.• Designed and implemented product QA system which resulted in increased production transparency and a dramatic improvement in error rates.• Contributed to the design and implementation of a product inventory control system, involving processing of hundreds of daily data feeds through both manual and automated processes• Key player in decisions for all system upgrades and enhancements

Pembroke Pines, Florida

Responsibilities included:• Hiring, training and managing quality assurance team (both local and offshore data partner teams)• Providing functional specifications and beta testing all system enhancements• Overall responsibility for ensuring that product uploads and updates are processed correctly

Pembroke Pines, Florida

Responsibilities included:• Upload and maintenance of online product catalog • Driving for system and process innovations to increase throughput and reduce error rates• Training and managing offshore data partner teams• Providing functional specifications and beta testing all system enhancements.

Boca Raton Fl

Quick Service Franchise Restaurant offering a full menu of healthy fare: smoothies, wraps, sandwiches, salads and breakfast.Responsibilities Included• Hiring and training all shift leaders and team members• Inventory Management• Financial management• Vendor relations• Marketing & advertising, including numerous outside eventsNotable Achievements:• Primary manager onsite managing food & smoothie booth at Sunfest music festival (responsible for one time ad-hoc team comprised of individuals from multiple area stores). Under my management Tropical Smoothie Cafe earned the top food vendor honor of the festival for best food item.

Retail Sales Representative for the entire South Florida region (over 350 stores) spanning from Vero Beach to Okeechobee to Key West. Responsible for servicing existing customers and prospecting and cultivating new customers.Achievements & Contributions:• Utilized mapping software to optimize territory routing for maximum efficiency• Contributed to ongoing warehouse maintenance resulting in superlative inspection reports

Ft. Lauderdale, Florida

• Multiple contract assignments maintaining e-commerce websites• Long-term contract assignment working for Vanguard Car Rental Corporate Headquarters in the Risk Management Department Duties included: - Management of company bond exchange project - Day to day Risk Management duties including issuance of insurance certificates, maintenance of spreadsheet logs and business analysis

New York, Ny

• Functional and content development, marketing strategy and execution and extensive communication with clients and internal departments at all levels for the company’s largest and most visible IT initiative, a web application providing client physicians online, real-time access to patient reports• Managed development of a corporate Client Services Intranet serving the company’s national call center serving 1000+ employees and nearly 10,000 clients• Managed three web application developers in numerous overlapping projects• Lead Project Manager in the configuration of a new company wide information system supporting every aspect of the business from processing specimens, producing pathology reports, billing clients and the warehousing and reporting of operational and diagnostic metrics• Business analysis for Operations producing all management reports on operational metrics

• Troubleshot & Administered a LAN/WAN network and email server• Responsible for maintaining backups and loss/recovery systems for the entire network• Installed and configured hardware and software on servers, workstations and laptops• Designed, produced and maintained company website• Served as technical support contact for an international network of consultants• Produced all company presentations and implemented templates and design standards• Hired and trained all administrative staff• Handled purchasing, vendor relations and general office management duties

Ba, English, Communications, Cultural Anthropology

Activities and Societies: Kappa Sigma National FraternityPhilanthropy Chair and House Manager for Fraternity.

High School

Activities and Societies: Band, Tennis Team