My current territory is comprised of over 500 accounts. I help them develop their cruise sales in general and their Royal Caribbean International and Azamara Club Cruises sales in particular. Some of the tools at my disposal are trainings and events (both for professionals and consumers), marketing budgets, promotional budgets and a plethora of internet-based tools to help travel professionals be more efficient, sell more and earn more.In 2012, I won the President's Circle Award for my… Show more My current territory is comprised of over 500 accounts. I help them develop their cruise sales in general and their Royal Caribbean International and Azamara Club Cruises sales in particular. Some of the tools at my disposal are trainings and events (both for professionals and consumers), marketing budgets, promotional budgets and a plethora of internet-based tools to help travel professionals be more efficient, sell more and earn more.In 2012, I won the President's Circle Award for my 1st position nationally in terms of sales in Canada and 2nd position in North America, achieving 126% to goal. In 2013, I received the prestigious award of BDM of the year in Canada. Show less

Manage our cruise line partners’ marketing budgetsMarket watch – identifying threats to turn them into opportunitiesSales & production report analysisKey accounts development including sales calls to top clientsConsumer and industry presentations (face to face and webinars)

Manage our cruise line partners’ marketing budgetsMarket watch – identifying threats to turn them into opportunitiesSales & production report analysisKey accounts development including sales calls to top clientsConsumer and industry presentations (face to face and webinars)

Personnel management – Recruitment, evaluations, salariesOffice management – Schedules, vacation chartsStaff training – Procedures and product knowledgeMarket watchCoaching – Sales techniques, cruise product knowledge

Intermediate level travel agent. Agency’s cruise specialist. Mandated to develop cruise sales and train fellow travel agents.

Telephone sales with cruises, air and pre/post products.General upkeep of the data entry in the in-house reservations / invoicing system