Eric Stevens Email & Phone Number

I specialize in developing innovative products through open-source collaboration and shared knowledge. I am a highly skilled and versatile professional who is dedicated to creating innovative products that make a positive impact on people's lives. I have a passion for the administration and support of mobile technologies as well as managing large Server environments, including Blackberry Enterprise Servers, Good, and Exchange Active Sync, as well as Microsoft Windows servers, and Active Directory. This holistic approach to systems management has given me the opportunity to work within a broad range of technologies in every organization I work for.I value the opportunity to always exceed the expectations of those I support and bring a healthy dose of “can-do” attitude to everything I set my sights on. I also pride myself on being proactive; anticipating and suggesting new technologies that consistently improve system performance and increase stakeholder confidence. In addition, I’m skilled in analyzing departmental and business needs and delivering solutions that ensure the obtainment of goals.Currently, I served as the Senior Systems Engineer for CenturyLink. In this role I supported the migration from IBM to in-house. I also provide support for Cloud, tier 3 OS support, and administer 40K+ servers within Windows Server 20xx environment. Some examples of my success include:• Delivered 65% reduction in end-user tickets by creating new self-help site through SharePoint.• Reduced email footprint 40% by creating, designing, and maintaining internal websites to maintain and store company documents. • Directed development and deployment of Enterprise Mobility Management (EMM) and Mobile Device Management (MDM) for global environment with 10K mailboxes.Specialties: Open Innovation Product Developer, Windows Server Management, Mobile Device Management, Staff Leadership, Project Management, System Migrations, Relationship Development, Coaching & Mentoring, Vendor Relationship Management, Tier-2 & Tier-3 Technical Support, Large Enterprise Administration, Mobile Computing & Support Services, Documentation, Requirements Gathering, Application Development, BYOD

Listed skills include Management, Microsoft Exchange, Sharepoint, Mobile Device Management, and 44 others.