Eric Struckhoff Email & Phone Number
Who is Eric Struckhoff? Overview
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Eric Struckhoff is listed as Lean Six Sigma Certified Green Belt Project Manager for Harmonic Inc with over 20 years in the Broadband Communications industry at Harmonic, a company with 1258 employees, based in Bourbon, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Eric Struckhoff.
Eric Struckhoff previously worked as Project Manager Program Management Office at Harmonic and Network Operations Process Analyst I at Charter Communications.
Email format at Harmonic
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About Eric Struckhoff
Eric Struckhoff is a Lean Six Sigma Certified Green Belt Project Manager for Harmonic Inc with over 20 years in the Broadband Communications industry at Harmonic.
Eric Struckhoff's current company
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Eric Struckhoff work experience
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Network Operations Process Analyst I
Optimizing Network Operations performance and reducing MTTR through the analysis, design and implementation of the policies and processes that keep the Operations Center running and the management of changes to those processes. Works on projects/ systems/issues of medium to high complexity surrounding network planning, configuration and process optimization.
Network Operations Center Engineer
Assist NOC Technicians, TAC, Charter Business NOC, and field personnel with troubleshooting. Support and maintenance of network elements and connections required to support Charter's revenue generating networks. Work to provide enterprise-wide tiered support on converged distribution and access network elements and connections as needed.
Network Operations Center Technician Tier 2
- Take ownership and a lead role in troubleshooting and isolation of network related outages with an emphasis on the voice related products.
- Troubleshoot individual customer issues related to provisioning and carrier related issues to their resolution or identify and escalate them to the appropriate department.
Network Operations Center Technician
- Identify alarm correlations and appropriate response actions for future automation
- Track and update problems in the trouble ticketing system
- Handle incoming trouble calls
- Work closely with engineering, field technicians, marketing and vendors to resolve service issues
Voip - Telephony; Day Of Install Department
Provide technical support to Field Operation Technicians with service activation and trouble resolution to the newly emerging Voice over IP technology as it was rolled out in new markets
High Speed Data Specialist - Charter Business Networks Associate
- Provided front line technical support for a large residential and commercial customer base while working in multiple billing and trouble ticketing systems.
- Provided technical troubleshooting and consultation on LAN, WAN, VPN configurations, and email, web, and DNS solutions for commercial customers.
Pc Repair And Upgrades Technician
- PC repair and upgrades technician while providing direct customer contact and service.
- Custom PC and server build and configuration
Colleagues at Harmonic
Other employees you can reach at harmonicinc.com. View company contacts for 1258 employees →
Wong Stani
Colleague at Harmonic
New Territories, Hong Kong SAR, Hong Kong
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Serhii Nikitenko
Colleague at Harmonic
Burnaby, British Columbia, Canada, Canada
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MH
Matthew Ho
Colleague at Harmonic
Hong Kong SAR, Hong Kong
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SS
Sagit Spektor-Mor
Colleague at Harmonic
Israel, Israel
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AR
Abdelazim Radwan
Colleague at Harmonic
United Arab Emirates, United Arab Emirates
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BS
Bharat Sharma
Colleague at Harmonic
Mclean, Virginia, United States, United States
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ID
Isabelle Durupt
Colleague at Harmonic
Greater Rennes Metropolitan Area, France
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YS
Yaacov Shohat
Colleague at Harmonic
Israel, Israel
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MD
Marc De Ratuld
Colleague at Harmonic
Brittany, France, France
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LN
Long Nguyen
Colleague at Harmonic
San Jose, California, United States, United States
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Frequently asked questions about Eric Struckhoff
Quick answers generated from the profile data available on this page.
What company does Eric Struckhoff work for?
Eric Struckhoff works for Harmonic.
What is Eric Struckhoff's role at Harmonic?
Eric Struckhoff is listed as Lean Six Sigma Certified Green Belt Project Manager for Harmonic Inc with over 20 years in the Broadband Communications industry at Harmonic.
Where is Eric Struckhoff based?
Eric Struckhoff is based in Bourbon, Missouri, United States while working with Harmonic.
What companies has Eric Struckhoff worked for?
Eric Struckhoff has worked for Harmonic, Charter Communications, and Compusa.
Who are Eric Struckhoff's colleagues at Harmonic?
Eric Struckhoff's colleagues at Harmonic include Wong Stani, Serhii Nikitenko, Matthew Ho, Sagit Spektor-Mor, and Abdelazim Radwan.
How can I contact Eric Struckhoff?
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