Eric Tapper Email & Phone Number

Southborough, MA, US

Marlborough, Massachusetts, United States

Weston, MA

• Being a technical point-of-contact for assigned functional areas & assists subject matter experts with ensuring data integrity, testing of system changes, report writing & analyzing data flows for process improvement.
• Developed & enhance HR metrics, dashboards and reports for distribution to Executive Management.
• Served as the subject matter expert for all applications used in Human Resources (HR); researching and resolving HRIS issues.
• Fielded day-to-day questions and interact with HR & business partners) supporting the Oracle HRMS systems, data & other HR applications.
• Conducted detailed impact analysis on change requests.
• Developed, produced & enhanced data audits & ensure accuracy of data through partnerships with team members.

Billerica, Massachusetts

• Leading the Bruker BioSpin (BBIO) HR team’s project with creating an in-house global employee Access database using existing raw data sources from each country Bruker is located in. The purpose of the new HR database.
• Provided BioSpin Management with a complete global view of all employees, including salary and bonus information.
• Enabled managers to make solid business alignment changes based on employee data in the new reporting structure.
• Aligned employee department numbers & functions with finance cost/profit centers.
• Ensured all BioSpin employees are placed into the new META structure; support new work streams requiring personnel information.
• Assigned supervisors to all employees to establish a connected BioSpin structure.

Providence, Rhode Island

• Provided support for the Talent Leadership team in various areas including SuccessFactors, PeopleSoft, Performance Management & Career Files, Learning Management, Brainsharks and Recruiting.
• Responsible for project management, documenting business requirements & technical specifications, performing system testing, & providing end-user support of HR applications, reports & interfaces/benefit interfaces, as.

Providence, Rhode Island Area

• Employed as an HRIS Workday Data Analyst (contract) working at Nortek, Inc. (Providence, RI) and assisting with their international Workday Implementation Project.
• Took downloads of international data from each business unit's current HRIS systems (i.e. PeopleSoft, ADP, Ceridian, etc.) in Excel, and convert (data scrubbing) into usable EIB input for Workday.
• Created testing scenarios and performed User Acceptance Testing (UAT) for the ongoing Workday 4-phased roll-out & implementation
• As the Workday implementation project matured, additional Workday functionality tasks were assigned to me (Reporting, Financials & Security).

Framingham, Massachusetts

• Responsible for execution of all aspects of benefits administration & operations including medical, dental, life, STD, LTD, Incentive-based medical plans, FSAs, 401(k), ESPP, Part-Time Benefit plans, Tuition.
• Responsible for administering the LOA process including reviewing Certification of Health Care Provider forms to determine approval or denial of leave, partner with local HR Management assisting with administration of.
• Developed innovative HR processes for shared services; drove best practices & standardization of all Shared Service Center processes; partner with key corporate, regional & HR stakeholders to continuously evaluate &.
• Provided support for escalated case mgmt received by HR Service Center for all associates. Investigate & resolve issues pertaining to benefit plans.
• Actively participated in bi-weekly RA & Religious Accommodation Committee meetings. Provided consultative services for the company relating to ADA cases & made recommendations/decisions on continued status of associates.
• Communicated regularly with benefit plan vendors to ensure high levels of customer service & timely processing of eligibility/enrollment issues & claim resolution.

Framingham, Massachusetts

• Responsible for accurately calculating monthly bonuses for 25,000 bonus-eligible US Store associates including hourly Associates & Specialists using multiple Access & Excel models. This includes monthly analysis of the.
• First point of contact for all issue resolution & recalculation requests. Resolution of all Remedy Tickets related to Associate & Specialist bonus programs. Work closely with Payroll, Finance, HR & Field HR to resolve.
• Responsible for end user documentation for monthly bonus processing, including summary pipelines & process maps as well as step by step detailed procedures.
• Developed & maintained an online Troubleshooting Guide for field associates & field management to use as a reference for questions related to the Associate & Specialist bonus programs.
• Supported Compensation-related items: surveys, costing/analysis, reporting, training & documentation.
• Active participant in the design, specification, User Acceptance Testing (UAT) & User Interface (UI) testing & implementation of HR system enhancements.

Framingham, Massachusetts

• Participated in projects that entailed scoping, business process design, development of functional specifications, testing, training & implementation.
• Responsible for the ongoing operations of PS, Staples’ HRMS plus other secondary HR systems.
• Active participant in the design, specification, User Acceptance Testing (UAT) & User Interface (UI) testing & implementation of HR system enhancements.
• Developed ad-hoc reports for authorized personnel, including management & government agencies.
• Executed weekly & monthly benefits production file interfaces; analyzed output to ensuring data was accurate & transmitted information to 3rd party carriers.
• Partnered with HR Services, IS (IT), Compensation & business customers to resolve system related issues.

Framingham, Massachusetts

• Primary support for HR Administrative related activities including answering phone calls on interpretation of HR policies.
• Provide managers & associates with 2nd level support assistance.
• Process HR/Benefit related transactions into the PS System.
• Troubleshoot HR system issues, gather customer information through use of questions that drill down to identify the complete situation; problem solve.
• Liaison between associates, HR management & the Payroll Department in getting associate paychecks produced & delivered – correctly & on time.

Greater Boston Area

Bachelor'S Degree, Sociology

High School

Activities and Societies: Student Government, Soccer, DECA

Bachelor'S Degree, Sociology

Associate'S Degree, Criminal Justice

Associate'S Degree, Criminal Justice