Eric Thornton Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona Area

Organized recruitment and placement of required staff, trained, delegated tasks and accountabilities. Established work schedules, supervised staff monitored and evaluated performances.Helped increase sales of company from $40,000 to $1.2 million annuallyDelegated and monitored the work of various employees involved in pricing, sales, and coordination. Monitored performance and implemented improvements. Ensured quality of products, managed quality and quantity of employee’s productivity. Managed maintenance of equipment and machinery. Provided technical and field support where necessarySales, marketing and customer service. Managed customer support by phone, e-mail and online chat. Planned and supported sales and marketing activities

Accountable for homeowner sarisfaction levels as measured by homeowner surveys with a customer satisfaction rating of 97% while managing a consistent inventory of 100+ new home buyers at any given time. Managed the day-to day work of each trade to guarantee quality workmanship of over 30 different trade contractors. Responsible for individual monthly frecasting and budget management for maintenance and customer service items.Strengthened long-term relationships that resulted in future sales for Pulte Homes, promoting the Pulte brand in the community. Directly building a relationship with each homeowner and the community team.

Directed multiple events; by meeting with the clients event coordinator to clarity and facilitate operations of eventsRepresented interest of clients to ensure contant approval, and modified plan when requestedManaged and delegated responsibilities to event staff crews from 2-20 individualsTook responsibility to conclude event with clients and negotiate final payment

Bs, Public Management

Organizational Leadership

Aa, Communication And General Business