Eric Trieu Email & Phone Number

Austin, Texas, United States

Managed a team of 10 human resource personnel, ensuring tasks were completed in a timely, accurate mannerDeveloped and maintained employee policies and procedures to ensure compliance with federal and state regulationsImplemented innovative training and development programs to increase employee engagement and performance. Training over 60 systemoperators, with an 80% increase in production and 75% less discrepancies.Handled employee relations issues, including disciplinary actions, grievances, and terminationsAssisted in the design and implementation of human resource systems, such as payroll, benefits, data record, and personnel information updates.Analyzed various HR metrics and provided reports to senior management.Provided weekly, bi-weekly, and monthly reports to encompass all pay issues, potential discrepancies, and deliquent pay issue timelines.Collaborated with other departments to ensure effective communication and team collaborationDemonstrated professional expertise in payroll processing and reconciliationReview, submitted and completed over 1,000 pay issues or discrepanciesQuality checked over 150 bi-weekly payrolls, 200 Monthly payrolls. Resulting in the processingand payment of over millions of dollars.Assisted with the creation, implementation and transportation of over 4,000 checks .Ensured accuracy of payroll data by utilizing appropriate payroll systemsResponded to employee inquiries and provided guidance and assistance on payroll related topicsDeveloped and maintained effective working relationships with other departments and employeesProcessed and verified invoices, payments, and other transactionsApplied knowledge of federal and state tax regulations to ensure complianceProcessed payroll deductions, garnishments, and wage levies in a timely mannerAssisted in the implementation of new payroll systems, processes, and proceduresVerified and tracked employee hours, commissions, bonuses, and deductions

United States

Developed and implemented personnel policies and procedures for a highvolume, multisite organizationManaged employee relations and performance management programsAnalyzed organizational needs to determine training needs and provided educational and career development opportunitiesAssisted in the development of organizational goals and objectivesBuilt relationships with external organizations and educational institutions to promote recruitment opportunitiesCoordinated with local and international units to ensure safe and successful operationsDemonstrated leadership and decisionmaking in a fastpaced, highstress environment

Richardson, Texas, United States

Developed and maintained strong relationships with existing clients through regular contact and meetingsEducationin Business Management Texas State University, San Marcos, TX | August 2021 - PresentKey SkillsAccomplishmentsCustom sectionNegotiated contracts and rates with new and existing clientsResolved any customer service issues with care and attentionDeveloped and implemented sales and marketing strategies to increase revenueCollaborated with other departments to ensure customer satisfactionEffectively coordinated staffing needs for multiple departments within a busy corporate office settingManaged recruitment process of new staff members, including interviewing, hiring, orientation, and onboardingDeveloped and implemented policies and procedures to ensure compliance with local, state, and federal lawsTracked and monitored performance of all staff members to ensure that goals and objectives were metCoordinated training and development programs for all staff membersEstablished and maintained positive working relationships with staff members and other departmentsDeveloped and maintained accurate records of employee hours and attendanceMonitored and evaluated employee performance and provided feedback to staff members and managers