I am a results-driven Renewals Specialist and Senior Account Manager with a track record of fostering and maintaining strong client relationships.Over 5 years of experience in Account Management within the B2B SaaS environment, working for the Latin American and US/CA/SA/EU Markets.Proficient in developing account growth strategies and have worked with the entire customer journey with enterprise accounts, ensuring client satisfaction, retention and identifying new revenue opportunities within the Tech, Marketing, and Government Affairs environments. Excellent communication and negotiation skills. Passion for innovation, handcraft, and how people communicate.Fluent in English, Portuguese, and German, and have managed clients across those three languages.
Listed skills include Airlines, Aviation, German, English, and 11 others.