Provide facilities oversight for the main campus. Perform project management, building maintenance, equipment, grounds, utilities, and capital improvements. Supervise three managers with 40 professional and technical reports. Manage 95-acre campus for CFNI, facilities, maintenance, (HVAC, electrical, janitorial, landscape, security systems) and associated contractors, architects, and design professionals. Lead site selection, all special building construction and internal move projects, and ongoing facilities contracts. Liaise with government approval agencies to facilitate processes for entitlements and permits. Manage all facets of the organization including P&L responsibilities and annual budget. Manage multiple facet operations with emphasis on maintenance, grounds and custodial. Increased customer retention rate from 58% to 88% within the first eight months of service. Staffed the organization to exceed sales goals managed growth over prior year projections. Implement systems and processes to improve efficiency to reduce projected costs. Administer planning, sub-contractor selection and construction management for design-bid-build upgrading. Create and implement a strategic business plans for profitable growth. Increased revenue by 45% through vendor and project negotiations. Resolve employee turnover rate by 20% through creating a solid training programs. Directed new operations team post attrition of prior high performance team. Re-engineer organizational policies, procedures and processes with objective to increase revenue. Execute processes improving quality and on time delivery while reducing past due orders.

Oversaw the vision, planning, and direction of Aramark component account. Managed in a diverse environment with focus on client and customer services. Maintained standard of excellence for Aramark and Flowers Bakery by successfully passing AIB (American Institute of Baking), WE-Long, and BRC (British Retailer Consortium) audits annually with Superior scoring, ensure that the company is in compliance with the standards for Food Safety, knowledge of HACCP, SSOP’s, Allergens, Pest Control, Chemical Control, Master Sanitation Schedules, Operational Methods and Personnel Practices. Provided guidance and motivated assistant manager, leads, and hourly employees.  Directed all facets including P&L and annual budget.  Ensured compliance and monitored standards for staffing and expenditures, GFF, Insight, MTK.  Oversaw Human Resources including payroll (Kronos), HCMS, OP-X, hiring, and accounting.  Ensured that requirements for appropriate sanitation and safety levels in respective areas were fully utilized.  Served as Internal Consultant or the Baking Industry.

Conducted facility improvement projects for the Clayton County Jail. Directed operations for improvement planning, administration, maintenance, contract negotiation, and budget control. Served as point of contact as it pertained to vendors, sub-contractors and executive management on monitoring and measurements of approved objectives. Managed and coordinated activities of service in correlation to employees within the Sanitation Department. Performed training and safety initiatives as they pertained to assigned inmate labor. Implemented strategies and services, which included strategic planning, ensuring proper oversight of capital/operating budgets and regulatory standards of a 1 million sq. ft. facility.  Coordinated activities and meetings. Managed development base initiatives including: planning, development, implementing, and evaluating policy and procedures for projects and programs.  Developed reporting metrics for continuous improvements. Re-engineering business-critical processes to achieve higher productivity and a sustainable contract.

Oversaw facility improvement projects for the Fulton County Jail. Directed operations for improvement planning, administration, maintenance, contract negotiation, developed and managed budget control. Served as liaison for vendors and sub-contractors. Managed, directed and evaluated staff, prepare RFPs, served as liaison for Aramark and Sheriff’s Department. Developed reporting metrics for continuous improvements through reengineering business-critical processes to achieve higher productivity, quality, and a sustainable contract. Managed strategic outsourcing including but not limited to: plumbing, painting, HVAC, audiovisual, security doors, elevators, laundry, welding and resurfacing applications.

Project life cycle for capital improvement. Gap and needs analysis, developed detailed project plans/punch lists, analyzed business process deficiencies while implementing solutions, development of progress tracking and training. Served as client liaison, while providing further professional service to meet the needs of the customer.