Eric Watson Email & Phone Number

Isle Of Man

London, England, United Kingdom

Jersey, Channel Islands

Jersey, United Kingdom

Reporting to the Group CEO and accountable to the PLC Board. Member of the Senior Group Executive team and Board Director of Sanne’s lead regulated Jersey board (SFSL). Head hunted from UK to lead on the integration of 5 acquired businesses into Sanne, to create a global functions operating model leveraging the expertise and best practise across Sanne’s 18 jurisdictional offices – including IT & Systems, HR, Facilities, Legal & CoSec and Change Management and to create shared Operations hubs and Centres of Excellence driving efficiency improvements and enhancing operational controls across critical activities

Edinburgh, United Kingdom

Reporting to the W&G Operations Director, responsible for designing and implementing an end to end Financial Crime target operating model across the entire challenger bank including AML&S Fraud, ABC, FATCA and CRS

Edinburgh, United Kingdom

Accountable to the Operations Shared Services Director for shaping, structuring and delivering a £250m+ AML agenda with an IT and Operations change budget of £80m+ in 2013 and £70m+ in each of 2014 and 2015.Built and led a change function of up to 150 change professionals to deliver the programme and transition it into a permanent Change management function to support BAU AML agenda beyond 2014.Centralised over 1,700 FTEs of AML processing work into the global AML operations hubs from the customer facing divisions and driving the platform upgrade and migrations programmes forward to a point where RBS are now screening over 65m customer records through a market leading screening solution.Responsible for the delivery of a significant proportion of the components required by the bank to demonstrate regulatory compliance to the FCA

Edinbugh

Reporting to the Chief Information Officer, responsible for leading the pre and post deal execution activities for M&A pipeline. Integration Director for Focus Solutions acquisition both in terms of corporate alignment/integration and development of global market leading joint propositions in the Corporate and Retail segments leveraging the capabilities of the combined entities and for developing the IT roadmap to deliver a future state distribution platform solution.

Edinburgh

Reporting to the Chief Operating Officer, responsible for the delivery and join up of the Group wide transformation activity across the component businesses, the outcome of which will enable Standard Life to achieve its 3 year performance, growth and efficiency targets. Key themes were identifying and realising £100m+ of operational efficiencies, establishing and implementing a performance management framework for all staff across the Group and joining together the rebranding and proposition development work with the transformation communication and engagement effort to ensure maximum positive impact across the organisation

Edinburgh, United Kingdom

Reporting to the Director, Business Transformation:Established central business change capability growing the department from 11 to 70+ permanent, contract and consultancy change experts over 18 months to meet increasing business demandResponsible for delivering a £60m+ change portfolio across the UK Retail and Corporate and International businesses. Initiatives included proposition development, remediation, divestment of Bank and Healthcare businesses, acquisition of client proposition and tech innovation businesses and operational efficiency programmesEstablished and led the Group Portfolio/Programme Management Office function responsible for coordinating, controlling and reporting on the overall portfolio performance and for ownership and ongoing development of the Group wide change management standards based on PMI methodologyOwnership of relationships and budget with preferred 3rd party contract and consultancy firmsRe-established the credibility of the function supporting the move to a centralised change delivery model

Edinburgh, United Kingdom

Reporting to the Director, Cards Operations, leading a department of over 200 staff spanning 6 key functions, providing support to 5000 Operations staff, responsible for:Outsourced services Relationship Management of the key 3rd party Cards suppliers with a combined annual budget of over £100m.Operations Strategic Planning – built a coherent Operations strategy that fully supports the Cards business strategy.Continuous Improvement and Workout delivering over £15m income uplift / cost savings benefits per annum.Customer Care team dealing with all written customer complaints.Customer experience team conducting customer satisfaction surveys and interrogating various customer MI developing detailed remedial action plans for delivery through Continuous Improvement / Workout activities.Technical development and UAT teams delivering all 3rd party related business driven technical change.

Jersey, United Kingdom

Reporting to the CEO Offshore Banking Group, heading up the Change Management, Strategic & Business Planning, Property and Communications departments:Accountable for aligning and delivering the change portfolio of circa £20m p.a. to the offshore business imperativesDesigned and managed business / strategic planning process including the proactive identification of merger and acquisition opportunitiesDeveloped framework for and owned all internal and external communications across the diverse offshore businessesRepresented Wealth Management division at Group wide Executive change related forums including the Group Value Programme Directorate (GVPD) established to oversee all post RBS/NW integration activityMaintained overview of offshore change portfolio and facilitated Executive prioritisation of the investment in changeOwned and shaped the offshore business vision and culture transformation programme

Jersey, United Kingdom

Reporting to the Director, Strategy and Change Management, responsible for leading all tech enabled change projects relating to the offshore platform:Led the integration of RBS International, Natwest Offshore and Isle of Man Bank comprising the alignment and migration of products, propositions, processes and data supporting over 2 million sterling and multicurrency customersManaged delivery and implementation of offshore bank's platform change programme within agreed time-scales and budgetDeveloped and owned formation of the offshore bank's short and medium term platform development roadmap aligned to the combined business’ strategic plansDelivered business operating model changes across the organisation realising 500+ FTE saving through developing and implementing payment STP capability and establishing operations “centres of excellence” across the offshore islands.

Edinburgh, United Kingdom

Reporting to the Head of Special Projects, responsible for the successful delivery of the Y2K programme for the Retail and Operations divisions:Relationship management of divisional subsidiaries and between technical and business representatives to share best practise and ensure entire Retail programme remained on track. Subsidiaries included Tesco Personal Finance, Virgin, RBS International, Adam & Co, Royal Scottish AssuranceRepresented RBSG at a number of external forums (British Bankers Association, FSA, and local)Ensured development and testing of robust business contingency and continuity plans

Msc, Finance

Ba, Business Studies