• Led Express Ecommerce front end engineering, mobile application, and product management teams while expanding and leveraging the capabilities of the commercetools platform.• Built out unique technical delivery model and authored transformation plans to position teams and organization for rapid growth, using practices that have since been adopted as a gold standard throughout the organization.• Fostered innovation throughout organizational change, the COVID-19 pandemic, and changes in strategic pillars of the business, enabling monthly sales growth despite significant operational challenges. • Streamlined Ecommerce team budget for capital projects, operational support, third party application usage, and more, branding down costs by 5% without compromising the overall company mission.

• Led retail store, omni, and payment teams for retail and Ecommerce.• Implemented point of sale replacements projects in multiple brands across 4000 stores while introducing mobile POS and omni channel capabilities. • Orchestrated 80 associates and consultants, delivering $20M+ in capital projects. Provided essential contributions to steering committees and other high-level strategy development.• Transformed application development and engineering teams while championing automation and continuous delivery, achieving quality at speed with an increase of velocity of 50%. Established a hub to share knowledge across individuals and convey common issues and lessons learned.• Excelled as the change management champion for organizational transformation, including revamping support processes and reducing expenditures by 5% annually through introduction of effective incident management and problem resolution frameworks. Provided valuable insight into current selling platforms and opportunities for growth.

• Transformed Store Systems POS team to internal high performing teams, providing specialized training and support to overdeliver on strict company requirements.• Incorporated custom processes and metrics that decreased organizational issues.

• Organized full-scale eCommerce development and engineering teams to secure a 20% increase in site performance and uptime above 99.99%. Provided internal consulting on similar efforts for other locations globally.• Fostered career growth of IT management team via in-depth needs assessments.• Championed user-based metrics supporting clear oversight of end-user experience of critical business systems during system peak usage. Instituted new standard operating procedures to remedy budget issues.

• Selected to manage innovative team of experienced managers and developers to implement cutting-edge retail solutions, guiding research on new systems and providing detailed reports to executive leadership.• Forged productive, professional relationships with business partners and acts as a liaison between IT and functional areas, allowing for greater organizational coordination and extensive praise due to dedication and IT expertise.

• Organized time-sensitive design and development of integrations during international point of sale implementation, providing creative solutions that increased return on investment.• Led delivery of Oracle Point of Sale integrations while focusing on continuous improvement.