Eric X. Email & Phone Number

Hauppauge, Ny, Us

Melville, New York, United States

IT Project Manager specializing in delivery of Canon SaaS products, managed and professional services, and the implementation of document management solutions and imaging technologies. Compliance Lead for FedRAMP Operations.

New York, United States

Manage seamless deployment of new systems, encompassing hardware and software, to serve both domestic and global clients.

Port Washington, New York

• Proactively identified risks and documented mitigation procedures in the risk register• Created and analyzed monthly client dashboard usage rates report to identify trends in user behavior over time• Fast-tracked programming deliverables on the critical path to preserve budget and ensure timely project delivery• Conducted User Acceptance Testing on monthly data releases and managed technical defects postproduction.• Performed Tableau Server Administrative duties such as granting accesses, managing permissions, groups, creating row level securities for over 60 clients in varying industries.• Designed, developed, and maintained daily and monthly summaries/trending with benchmark reports in Tableau Desktop. Ensuring the delivery of ad/hoc analytic data requests as deemed appropriate throughout sprints.

New York, New York

• Extensively involved in all the phases on SDLC such as analyzing, requirements gathering, creating FRDs, development, QA and deployment.• Ensured delivery of key deliverables as defined in project WBS and managed project schedule accordingly.• Facilitated and led stakeholder meetings on a monthly basis to ensure accountability and set proactive goals for future• Created customized reports using various chart types like text tables, bar, pie, treemaps, heat maps, line charts, pivot tables, combination charts in Excel and Tableau. • Published reports to Tableau Server for Business Users, Project Managers, Project Sponsor, and End Users.• Created Gantt charts to track resource allocation on deliverables across 4 different projects resulting in a significant increase in employee productivity.• Scheduled development and delivery of 4 tableau dashboards and managed stakeholder’s expectations through effective communication

Albany, New York

• Proactively identified blockers during weekly sprint meetings and successfully met project deadlines/milestones.• Participated in regular technical reviews, defect reviews walkthrough meetings with project & business stakeholders throughout the project life cycle. • Created detailed lessons learned documentation • Served as the primary liaison between business and technical teams• Created workflow analysis reports that tracked the health of multiple projects (planned vs actual) to ensure timely delivery• Active participant in kick-off meeting for NYBE • Served as a mentor to new hires to ease their onboarding process

Master Of Science - Ms, Computer And Information Sciences, General

Bachelor'S Degree, English Language And Literature, General

Activities and Societies: Resident Assistant for Department of Residential Life, Senior Director of Fraternities