- Enterprise eCommerce platform selection, strategy and advisory- IT Operating Model strategy- Program management

Served as the functional lead on E-Commerce/PIM/CMS platform implementations for both B2B and B2C clients completing deliverables and activities such as: - Authoring use cases/functional specifications - Facilitating requirements gathering and discovery workshops - User Assurance Testing and client training - Demonstrating newly developed functionality to client stakeholders - Developing product content management and complex user workflow solutions - Managing less-experienced Business Analysts which included reviewing deliverables, delegating day-to-day tasks, and training for future client-facing activitiesHelped generate new business for the consultancy by demonstrating E-Commerce and PIM platforms, working with clients to determine project scope, planning multi-phase digital strategy approaches, and delivering project estimatesAble to quickly learn, master and demonstrate new E-Commerce platforms in a fast-paced, client-facing environmentProficient in the following platforms: - SAP Hybris/Commerce Cloud (SAPCC) - Sales Force Commerce Cloud (SFCC) - Bloomreach/HippoCMS - Akeneo PIM - Magento - InRiver PIM - Insite

Specializing in SAP Hybris platform implementations, project responsibilities include: authoring functional documents, gathering requirements, managing quality assurance practice, drafting digital workflow strategy, training new analysts, and leading both domestic and international client workshops.

Intern within the TECDP program at Cigna.

Worked with database management and performed regular maintenance.