Erica Bennett Email & Phone Number

United States

-Utilize AI technology to extract data from scanned documents and integrate it into accounting system.-Partner with vendor to optimize data extraction processes with more than 90 percent accuracy.-Collaborate with accounting team to ensure accurate data extraction.

United States

-Managed driver accounts and ensured optimal productivity-Conducted Inbound and outbound calls to maintain driver rosters.-Maintained high performance and calm demeanor with upset drivers.

Omaha

Professional Summary:Over 10 years, serving as a liaison among claims, providers, and various departments in facilitating the exchange of information to effectively identify and resolve claims/operational issues while being an integral part of the business development teams at various corporations, includes leading HealthCare and Corporate Finance domains. Areas of expertise:Payment reconciliations and adjustments. Provider Dispute Resolutions.Supervise Internal Claims operations mailbox.Claims Check run.Business Process improvement.Conduct claims audits to assure accurate claims paymentsHealth Plan projects. As a team player, work closely with other BAs in claims team to diagnose/root-cause configuration errors, systemic issues and areas of opportunity to ensure quality of care.

I adjust claims that have been processed incorrectly weather it's due to a system issue, an auditor error, or a provider error. These adjustments need to be handled quickly and correctly.I receive inquiries in different forms and that have different priorities. There are different databases I pull work from and I also handle rush emails from customer service. Rushes have to be handled on the same day as they are received.I also have to contact our providers if the information they want to correct is unclear. I also inform out providers how to bill correctly so their inquiries will be handled properly.

I adjusted supplement policies to correct payment so the brokers would be reimbursed correctly.I worked in the CSC taking incoming phone calls from brokers to answer their questions about payment.I set up brokers direct deposit accounts so they could receive an easier way if payment.