Highly motivated finance professional with a Bachelor's degree in Economics and a minor in Business from UC San Diego with over a year of experience in banking. Specialties include: operational efficiency, customer relationship management, financial communication, and trend analysis. Currently advancing skills through Google’s Data Analytics Professional Certificate.
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Relationship Banker And TellerNavy Federal Credit Union Nov 2022 - Apr 2024San Diego, California, United States-Proactively familiarized myself with all available products and services, consistently ensuring tailored recommendations to clients. This approach led to a 10% increase in new account openings and a fivefold rise in interest earned for numerous clients. -Facilitated seamless customer experiences by directing clients to appropriate areas within the bank, optimizing teller line efficiency, and ensuring timely resolution of client needs. This involved skillfully estimating task durations and delegating responsibilities accordingly, which led to a 5% increase in positive survey feedback.-Leveraged my proficient mathematical abilities and comprehensive understanding of financial concepts to effectively communicate complex financial information to clients. As a result, clients were more inclined to entrust their financial assets to our institution. -
Americorps MemberCity Year Aug 2021 - Jun 2022New York City Metropolitan Area-Collaborated across work streams to create thorough lesson plans for an afterschool tutoring program, averaging 50-60 students, intended to adapt to varying learning and engagement styles.-Provided academic and socio-emotional support to 5 third grade students for 8 hours a week resulting in 5-to-10-point gains in their Math and ELA course grades. -Worked alongside the school principal and a partner teacher to analyze student-level data and identify trends used to improve whole-school and small group support in targeted metrics.-Responsible for translating information about events and opportunities to Spanish speaking parents which resulted in greater knowledge and use of available resources. -
Cafe ServerUc San Diego - Housing • Dining • Hospitality Jan 2020 - Mar 2020San Diego County, California, United States-Created a safe and inviting environment by engaging with every customer, creating customer connections, and always maintaining a clean and healthy workspace.-Learned how to effectively and efficiently manage multiple tasks at once. This included prepping, preparing, and serving food all in a timely manner which ensured the customer received their meal as fast as possible and left satisfied. -
Food And Beverage SpecialistTarget Sep 2019 - Jan 2020San Diego County, California, United States-Created a welcoming and inclusive environment for all customers and coworkers by remaining positive, listening, and catering to the needs of each individual.-Learned how to correctly operate an espresso machine, oven, and popcorn machine, which allowed me to deliver the best product possible to each customer. This ensured that each customer have a great experience and thus encouraged them to return. -
Farmer'S Market VendorBernardino Loera Jun 2017 - Sep 2019San Diego County, California, United States-Improved packaging design by creating more effective ways to present and sell different fruits and vegetables which ultimately increased sales and profit.-Conducted knowledge transfer by helping to teach my coworkers how to bag, layout, and sell the products. This led to a more efficient use of our time which allowed us to focus more on the specific needs of our customers.
Erica Jimenez Education Details
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Economics
Frequently Asked Questions about Erica Jimenez
What is Erica Jimenez's role at the current company?
Erica Jimenez's current role is BA in Economics with a Business Minor from the University of California, San Diego; CYNY Alumni; HSF Scholar.
What schools did Erica Jimenez attend?
Erica Jimenez attended University Of California San Diego.
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Erica Jimenez
Director, Digital Marketing Operations | Converting Lurkers To Customers Through Digital Experiences | A/B Testing EnthusiastGreater Boston -
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1tenaris.com
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Erica Jimenez
Executive Assistant | Passionate About Driving Goals| Driven To Maximize The Business Day-To-Day For Elt-High Level-C Suite Executives And Respective TeamCharlotte, Nc4citlink.com, yahoo.com, usbank.com, coniferllc.com
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