Supervise branch associates daily and handle all disciplinary discussions and actionsInterview and hire new candidates for branch open positionsWrite and deliver all branch employee semi and annual reviewsDevelop associates by facilitating monthly coaching sessions to promote employee growthTrain all new associates on Centier teller procedures as well as having quality conversations with clients to find financial needsDevelop and implement strategies and sales tactics for the branch to meet and exceed growth goals such as deposit growth, checking accounts, loan volume, and investment salesCounsel clients by discussing features and benefits of products and services that may meet client's needsMaintain professional relationships with clientele to bring in business and gain referral businessInterview clients, compile loan applications, and see applications through entire loan process Complete all branch operational tasks such as: opening and closing branch, ordering currency, balance ATM’s and vault, prepare reports, and maintain appearance of branchBranch of the year winner in 2016

Achieve and surpass monthly sales goals in bank products such as new accounts, investment and loan referrals, e-statements, online banking, credit card applications and other bank productsGenerate ideas, organize, budget,and execute all promotional activities to draw in more personal and business accounts as well as loan applicationsEfficiently work as part of a team as well as a leader with branch staff to achieve monthly model numbers in sales and performanceHandle client concerns and complaints in a quick and efficient mannerProcess business and personal transactions quickly while providing world class serviceOpen and close clients accounts such as checking, savings, CD's and IRA'sMaintain and order branch suppliesBalance ATM, cash dispenser, and VaultAssist associates on balancing their drawers and finding any errorsPrint and file reportsNotarize documents for clientsAssisted in team efforts that resulted in 2013 Branch of the Year

Train new employees on sales floor as well as registerMaintain stock and appearence of Children's departmentDelegate projects and tasks to fellow colleaguesMeet daily sales goals in Children's departmentAssist customers with knowledge on each product offered in the store and sell them what fits their needs. Complete weekly transfers and consolidationsMarket popular and sale items on end caps and carts for higher salesProcess nightly deposit and print reports