Erica Lowery Email and Phone Number

Create and foster lasting relationships between affiliates and hospital clients in effort to provide quality clinicians who are committed to providing the best possible patient care.

● Assessed and compiled documents to set up claims files by coordinating with underwriting department.● Provided assistance to Claims Managers through phone contact and correspondence as required.● Entered detailed claim file notes in database in accordance with instructions from the Claims Handlers. ● Researched and compiled documents to set up claim files by coordinating with underwriting department.● Catalogued closed claims and coordinated the archiving of electronic claim file.● Corresponded with claimant to arrange transportation service and scheduled medical appointments.● Resolved customer service concerns when appropriate.

● Supported hiring manager in candidate interviews, evaluations and training of new hires for onboarding process.● Managed financial transactions and departmental accounts receivable to ensure accurate cash balance.● Facilitated operative relationship with University accounts payable and accounts receivable personnel.● Executed various clerical responsibilities to maintain an organized and efficient office environment. ● Prepared timely response to written and verbal public inquiries.● Utilized excellent communication and customer service skills that achieved and enhanced customer experience.

● Taught lesson plans as prepared and assigned by classroom teachers.● Provided leadership, mentorship and applicable training to new hire employees. ● Collaborated with director to devise and implement creative lesson plans conductive to student learning and exploration.

● Facilitated the company transfer of 40 units to be placed under new management. ● Preformed outside marketing to increase traffic into apartment community which contributed to maintaining a high occupancy.● Conducted all accounting functions, including rental deposits, calculating costs, deposit returns and management of accounts receivable.● Increased tenant occupancy using evaluation of market conditions, trends and advertising.● Succeeded in increasing high volume leasing while overseeing new build construction process. ● Cultivated operative relationship with vendors and contractors to ensure optimum performance. ● Resolved tenant complaints and maintained excellent tenant relations.