Erica Schuster Email and Phone Number

Primarily focused on a variety of clinical and non-clinical roles that require implementation of strategic recruitment and sourcing initiatives.Extensive experience in union recruiting.Partners with management and Human Resources colleagues to understand job specifications/requirements, competencies, make salary recommendations and negotiate starting salary with candidates.Consults with applicable stakeholders to identify their business strategies, talent needs, set realistic expectations, establish timeframes, sourcing plans and review talent availability.Evaluates employment factors such as job experience, education and training, skills, knowledge and abilities, licensure and other data pertinent to classification, selection, and referral.Sources active and passive candidates, develops networks to ensure constant flow of qualified candidates using various tools such as social media, career fairs, agencies and recruiting contractors.Develops a pool of qualified and diverse candidates in advance of need to build networks to find qualified passive candidates.Leads the creation of a recruiting and interviewing plan for each open position.Phone screens and conducts interviews to recruit prospective employees.Communicates with managers and employees regularly to establish rapport, gauge morale, and source new candidate leads.Facilitates a fully compliant recruitment process by leveraging applicant tracking system and standardized tools.Provides applicants with information on the company, culture, oversees background checks and drug testing, check references and ensure successful hiring and on-boarding process.Utilizes workforce plans, data and analytics to influence the recruitment strategies and hiring decision.Participates in talent acquisition projects.Implements talent acquisition processes and successfully navigate change initiatives.

•Develop recruiting strategies to most effectively and efficiently staff positions•Source potential candidates internally and externally through a variety of channels•Monitor sourcing data, time-to-fill, cost-per-hire and other criteria to insure that benchmarks are being met; discusses alternate recruitment strategies with appropriate individuals in a timely and proactive manner•Thoroughly screen, interview and evaluate candidates to determine qualifications and suitability for positions to ensure new associates have competencies for role and fit for organizational values and culture•Complete intake process for new requisitions ensuring that the hiring manager understands the recruitment process and associated activities for hiring and on-boarding•Utilize the applicant tracking system (ADP) for optimal functionality•Initiate background checks and offer letters•Participate in proactive recruiting strategies for the organization, including participation in career fairs, networking activities, and regular engagement on social media sites•Participate in developing department goals, objectives and systems. Recommends new approaches, policies and procedures to effect continual improvements in the efficiency of the HR department and performed services•Participate on HR Strategic goal projects related to recruiting•Ensure policies, procedures and reporting related to recruiting are in compliance with legal requirements and government reporting regulations•Keep abreast of current trends and developments in human resources by establishing professional affiliations and participating in professional activities to include seminars, conferences, and reading appropriate books and journals•Complete and submit all invoices in an accurate and timely manner. Follows up with A/P as required

• Coordinated 10-20 phone, video, open house and onsite interviews daily at multiple locations throughout Madison, WI • Assisted candidates in booking travel, lodging, and other logistics associated with the interview process • Worked with the HR Operations team to ensure necessary information was provided for any background check related questions or data gathering requests • Completed numerous IT requests for new hires and initiated the temporary and internal employee conversion process to ensure appropriate IT access (approximately 20 per week) • Facilitated the offer process including requests for position approval, created and sent accurate offer information to the candidates• Posted and maintained career postings on external websites • Registered for and attended campus recruiting events• Maintained recruitment records, interview notes, and electronic records to ensure compliance with document retention and data accuracy • Lead employee onboarding, collecting and processing i9 documentation and non-compete and non-disclosure agreements• Utilized iCims as our applicant tracking system • Provided training for new Recruitment Coordinators

• Lead and manage Aquatic Staff to consistently provide swim lessons that adhere to the Aqua-Tots Quality Assurance standard and monitor lesson progression• Leadership and management of swim instruction staff and Water Safety Program• Directly responsible to hire, train, review, coach and discipline aquatic staff • Directly responsible to ensure performance evaluations of all swim instructors• Follow and implement Aqua-Tots Swim Schools customer service guidelines to ensure an exceptional customer experience for every customer

I have a wide range of responsibilities at Aqua-Tots. I teach children of all ages proper swim techniques and water safety. In addition to my responsibilities as a swim instructor, I also have responsibilities the support the day to day operations of the business. I am responsible for scheduling client lessons and managing client accounts. I provide client tours as well as assist in filing client paperwork. I also assist in recruiting potential clients and take part in helping my supervisor with the interview process.

I help answer questions from members and prospective members regarding a wide range of topics including services available through HealthPartners, interpretation of health plan benefits according to the member’s contract and specific situation and provide specific information regarding providers. I investigate and assist in the resolution of member concerns regarding any service provided by or through HealthPartners, including payment of claims or prompt access to medical care. I coordinate issue resolution with other internal departments on behalf of the member.I also provide information to Providers concerning their patient’s (member’s) coverage, network and benefits.

Previously worked as a contractor for GradStaff, Inc. while seeking a permanent employment opportunity.

• Coordinate and manage multiple aspects of volunteer engagement for the Children’s Foundation fundraising activities• Assisted with corporate volunteer events – creating and distributing event flyers/ marketing materials, recruited volunteers for major fundraising events, managing shift assignments and sign up, setup execution and takedown