Office ManagementPulling credit reportsDisputing chargesOpening tradelinesRestablishing creditBill pay

Facilitated the sales of new memberships and membership upgradesDeveloped and scheduled summer activities for kidsManaged relationships with parents

Developed and scheduled summer activities for kidsManaged relationships with parents

Responsible for evaluating new member needsExceeded quotas for new membership salesManaged a membership portfolio valued at thousands of dollars and managed the financial transactions

Maintain customer accounts, invoicing and purchase ordersWork with QuickbooksManage relationships with vendors and clientsConduct training for new teammates and clientsManage office operations including all business calls

Managed bar services at open and closePrepared specialty cocktails at a high volume paceMaintained inventoryProvided a great customer experience and helped to resolve service issues

Managed front desk operations and intake proceduresProvided confidential support to new and existing customers via phone and in personPerformed all administrative duties including maintanence of files & weekly schedulesRevised employee duties as needed to keep things running efficiently Oversaw the handing of money received and the ordering of inventoryCoordinated monthly company meetings and the example for leadership & customer service

Managed open/close operations including accounting & resolution of technical issuesMaintained inventory of beverages and supplies to meet the demands of the nightDelivered consistent pours of drinks to stay in line with management's sales goalsHandled needs of customers, and employees on shift including payroll and tipsProcessed end of night settlements Responsible for nightly deposits and closing up

Prepared and served cocktails to an upscale audience in a high volume atmosphereTrusted to be responsible for handling and reconciling large quantities of moneyEnsure customers were met and serviced with a friendliness and hospitalityPerformed the role of manager when they were unable to be onsite

Managed open/close operations including accounting & resolution of technical issuesFacilitated monthly meetings with bar staff to inform them of changes or problemsTrained all new bartenders that joined my staffRevamped the martini, cocktail, wine and appetizer menuCreated and updated guidelines and procedures for all bartendersHandled the coordination of large parties booked for the bar, and bottle serviceResolved computer issues related to the bar's menuDetermined new and ongoing side work dutiesReorganized stock and arranged monthly deep cleaning for the bar and liquor roomMaintained inventory of beverages and supplies to meet the demands of the nightDelivered consistent pours of drinks to stay in line with management's sales goalsHandled the needs of customers and employees on shift including payroll and tipsProcessed end of night settlementsResponsible for nightly deposits and closing up