Érica Alves Email and Phone Number

Therapy sessions in both English and Portuguese through a global platform that collaborates with Employee Assistance Programs. This opportunity has allowed me to broaden my experience by working with diverse cultures and demands, such as: trauma, anxiety, depression, ADHD, OCD, relationship, family, stress management, workplace issues, addiction and insomnia, while promoting mental health and well-being through a compassionate and evidence-based therapy. My practice is is based in a holistic framework, which allows me to tailor my knowledge to meet each individual needs. I have focused my studies on Cognitive Behavioral Therapy (CBT), Positive Psychology and Analytical Psychology, to support my clients in their journey toward self-discovery.

Lead and execution the HR Strategy and core areas of the HR department in a multinational company, including Performance Review, Talent Management, Recruitment, Employee Experience, Workforce Administration, Diversity and Inclusion, Payroll, Reward and Recognition and employee relations demands, as well as maintaining and improving HR systems and management of the HR budget;Supervising Talent Acquisition, T&D and BP Teams and processes;Provide professional leadership, support and development to HR Team using agile methodologies in order to increase knowledge, share best practice and to ensure that relevant professional standards are met;Take a lead role in transforming and strengthening the organisational culture, ensuring that the company values and approach are displayed;Provide partnership to the business in developing strategic plans of retention and growing top-performing talents in-line with the business priorities;Advise and influence strategic decisions of the Board and Management team to develop the "people business'' throught data insights;Aligning HR strategies to business goals;Ensure managers are sufficiently skilled and enabled to access appropriate guidance and information to manage workforce issues;Manage the implementation of HRM tools according to the deadlines using project management skills;Advise and strategise on the development of effective employment policies across the company;Ensure that the company complies with current regulations, accepted professional standards, policies and procedures and legislation;

Administration of all benefits and wellness programs. Serves as the primary contact for plan vendors and third-party administrators.Facilitates daily benefits processing. Handles benefits enrollments, terminations, changes, beneficiaries abs disability;Prepares and distributes written and electronic communication to all team members regarding benefit and wellness programs, annual renewals, plan documents, and any benefit changes.Hosts and facilitates presentations of new benefits, wellness programs, benefits refresher sessions, and new hire benefit orientation overviews.Facilitates focus groups and/or surveys that will explore our team members perceptions of current and future benefits, as well as the impact on their motivation and engagement.Support HR processes related to engagement, learning & development, onboarding, well-being, career journey, and inclusion.Onboard new employees with the design of experiences and tools that make their start smooth and easy.Act as an ambassador for our culture and company values, designing and improving aligned projects and processes.Support the performance review process and help our team to improve it constantly.Use Learning & Development knowledge to help build learning opportunities for leaders and individual contributors.

Recruit candidates for ITSM market;Work closely with managers across the company to deeply understand technical & behavionral competency-based requirements of the role and determine an optimal recruitment process;Own, design & implement innovative recruitment & sourcing strategies that meet business needs and help create candidate pipelines in a timely and cost-effective manner;Conduct resume, phone screenings and interviews to assess candidates' compatibility;Pull, analyse & manipulate data & gather market intelligence to ensure you make date-driven decisions & provide ongoing feedback to managers;Ensure positive candidate experience & hiring manager satisfaction;

Structure HR processes related to engagement, learning & development, onboarding, well-being and career journey.Onboard new employees with the design of experiences and tools that make their start smooth and easy.Act as an ambassador for the culture and company values, designing and improving aligned projects and processes.Support the performance review process and help the team to improve it constantly.Use Learning & Development knowledge to help build learning opportunities for leaders and individual contributors.

Support to the local HR regarding to presentation structure and data gathering;

Conduct resume and phone screenings to assess candidates' compatibility;Ensure positive candidate experience & hiring manager satisfaction;Prepares and distributes written and electronic communication to all team members regarding new hires, plan documents, and any organizational changes;Support in the onboarding program & presentations;Participating on exit surveys to explore the employee perceptions of the company, as well as the impact on their motivation and engagement;

Provide moments of distraction and joy with games and activities to cardiac patients;Apply psychological tests of creativity in patients with valvular diseases, with the aim of quantifying, identifying and analyzing the creativity of patients with valvular heart disease before and after cardiac surgery.