Erica Cohen Email & Phone Number

Norristown, Pa, Us

Sample Engagements include:-Partnering with CEOs and senior leadership to craft and execute strategic initiatives aimed at driving both organic and inorganic growth.-Mergers & Acquisitions- providing insight on target identification, due diligence, and integration strategies to maximize value.-Operational growth dynamics- optimizing processes and structures to scale effectively in rapidly changing environments.-Provide expertise in go-to-market (GTM) strategy development, optimizing product positioning, sales enablement, and market entry plans to accelerate revenue growth.-Develop and implement strategic hiring plans to build high-performing teams aligned with long-term business objectives.-Drive customer success initiatives, enhancing customer retention, satisfaction, and overall lifetime value.-Guide the development and deployment of global teams, fostering collaboration and driving performance across diverse, geographically dispersed marketEn

Executive Leaders for Advisory Boards (ELAB) – founded in October 2014 is an exceptional group of select company founders, owners, corporate officers, entrepreneurs, and global executive leaders who are highly accomplished and successful. Executive Leaders for Advisory Boards’ advisors are available for Board Service, or to fill an empty seat at your organization’s executive table as an advisory consultant. Based on the core values of trust, honesty, and open-mindedness, Executive Leaders for Advisory Boards specializes in offering the advisory group through our alignment with you and your business, we help your organization develop its strategic roadmap, recognize, and remove impediments to growth and provide the continuous guidance necessary to scale efficiently. A unique feature of the new Executive Leaders for Advisory Boards is their monthly Growth Company Catalyst, (GCC) in which a business owner presents to a select team of professionals in a confidential meeting to discuss ways to move business forward. The Growth Company Catalyst (GCC) gives companies with no exposure to, or experience with, an advisory board a chance to see how an advisory board can help, by presenting their model to our advisors for advice.

Executive and strategic leadership of all aspects of client engagement and delivery of both software and service-based solutions. Building a scalable delivery organization of 200+ multi-lingual, global resources servicing all facets of the client journey from pre-sale, onboarding, implementation, training, ongoing support, overarching relationship management and services delivery, and call centers -- Servicing Sponsor's, CROs, and Site networks.Responsible for scaling the business through substantial YOY Revenue and EBIDA growth resulting in successful exit to Thoma Bravo.Evaluation, Integration, and management of over 50 vendor and partnership relationships; including banking providers, card manufacturers and processors, translation providers, travel providers, knowledge management tools and 3rd party BPO staffing and call center partnershipsDeveloped targeted client feedback mechanisms, influencing process and product roadmaps to address areas of highest impact resulting in increased client NPS scores.

King Of Prussia, Pennsylvania

King Of Prussia, Pa

-Management of resources across 7 global locations, teams include: Program Management Office, Client Implementation, Engineering, and Data analysis-Responsible for roadmap strategy for process, technology and services -Executed offshore sourcing strategy for operations, support, and call center teams in the Philippines

King Of Prussia, Pa

-Participant in due diligence process for corporate acquisition by LexisNexis Risk Solutions, Health Care -Leading teams responsible for the execution of strategic product roadmap -Creation of offshore and rural sourcing strategy including the integration of development, quality, support and data teams in India and Vietnam. -Build out of IT Strategy for 24/7 support processes and 99.999% uptime, real-time monitoring, dual-site redundancy, back-ups, and disaster recovery, and multi-Site continuity planning

King Of Prussia, Pa

-Strategic roadmap implementation of processes leading to a 350% increase in productivity for the Data stewardship teams and 65% increase in product development team execution -Establishment of processes and implementation of metrics-tracking leading to a 50% decrease in defects

King Of Prussia, Pa

-Oversight of Project Portfolio of over $45M in revenue inclusive of strategic product roadmap activities, client focused implementation.-Doubled PMO capacity through the successful implementation of Scrum Methodology, inclusive of multiple scrum teams across 3 global locations-Implementation of corporate quality and documentation programs leading to the HIPPA compliance policies, SOC2, type2 certification and URAC Quality certification

King Of Prussia, Pa

Responsible for the Product Roadmaps of the Provider Master File and Master Data Management process.Managed the inception, implementation, and rollout of Master Data Management Solutions-- assembled the right team, created roadmaps, and set expectations of the management team, executive team, and board members.

Bachelor'S Degree

Master'S Degree