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Erica Oliver, M.A. is listed as Customer Success Manager at HubSpot at HubSpot, a company with 1 employees, based in St Louis, Missouri, United States. AeroLeads shows a work email signal at hubspot.com and a matched LinkedIn profile for Erica Oliver, M.A..
Erica Oliver, M.A. previously worked as Customer Success Manager at Hubspot and Professional Services (Inbound Consultant) at Hubspot. Erica Oliver, M.A. holds Immersive Code Camp, Computer Software Engineering from St. Louis Community College.
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AeroLeads found 1 current-domain work email signal for Erica Oliver, M.A.. Compare company email patterns before reaching out.
Previously a digital marketing strategy consultant for various small businesses in the St. Louis, Los Angeles and London area. Effective in a team environment both as a leader and team member; quick learner and self-starter who identifies and resolves problems in a timely and effective manner. Critical thinker, flexible, and results-oriented. Focused and hardworking with combined 15 years of customer service, technical support, and administrative assistance experience.
Listed skills include Microsoft Office, Nonprofits, Social Media, Leadership, and 5 others.
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A career timeline built from the work history available for this profile.
Cambridge, Massachusetts, US
Manage 150+ customer relationships; combination of new and experienced users.Work with customers regularly to understand business goals and provide appropriate resourcesPartner with cross-functional teams to 'solve for the customer' including, but not limited to, onboarding, up-sell/cross-sell, and renewals.Understand stakeholder needs and business key.
Cambridge, Massachusetts, US
Work with customers on recurring services and/or one-time outcome-based service packages to provide strategic advice as well as help to plan and build growth strategies which includes marketing campaigns and sales strategies.Build deep relationships and enable customers to become power users of HubSpot.Use marketing knowledge, creativity, communication.
Cambridge, Massachusetts, US
Work autonomously to troubleshoot and further investigate to fix problem while adapting quickly to changing priorities and customer needs via phone or emailMaintain comprehensive knowledge of HubSpot to diagnose software issues and engage with product and engineering teams to solve more complex product issuesCollaborate with account managers or sales teams.
London, England, GB
Assist with managing a program of 150+K publishers and lead day-to-day client relationsPresent weekly reporting on US business performance against budget, program maintenance, optimization opportunities, and recruitment efforts to further expand and contribute to the global success of the program.Lead global expansion of the Apple Music affiliate program.
London, England, GB
Developed and monitored sales performance for the affiliate channel; in conjunction with other channel initiatives.Maintained comprehensive reports and presented campaign/program business objectives for internal and client teams. Coordinated and executed the day-to-day management of the account.Developed and fostered relationships with client and affiliate.
London, England, GB
Day-to-day contact for national broadcast and cable commercial run confirmations to report to client and viewing team.Maintained flowcharts and presented promotion plans for each property’s film releases.Input and retrieved data from Media Ocean/DDS; coordinated billing discrepancy resolution with vendors and finance.Analyzed syndicated research and.
St. Louis, Missouri, US
Assisted end-users with web based application, network, and desktop related issues.Enabled advisors to operate within current legal and firm guidelines regarding social media presence by monitoring the stable operation of middleware applications.Addressed customer escalations in partnership with the marketing team through SalesForce.Reviewed, updated, and.
Online Marketing/Social Media: Research, content creation/curation, scheduling, reporting and SEOContent Development: Copywriting, optimization and migrationManagement: Data hygiene, lead processing, and CRM maintenanceReporting: Data collection, analysis, and report preparation
St. Louis, MO, US
Carried out business process analysis and optimization projects across University departments, Documented and analyzed business processesIdentified improvements and delivered recommendations that elevate the efficiency and effectiveness of the organization. Worked directly on process improvements alongside expert consultants.Supported and coordinated.
Other employees you can reach at hubspot.com. View company contacts for 1 employees →
Shijia Chen
Colleague at Hubspot
Waterloo, Ontario, Canada, Canada
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IA
Ike Aloziem
Colleague at Hubspot
Miami, Florida, United States, United States
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SK
Stephen Kenny-Gains
Colleague at Hubspot
Dublin 9, County Dublin, Ireland, Ireland
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AM
Alexander Maniates
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Boston, Massachusetts, United States, United States
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Nicolas Peitz
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Greater Boston, United States, United States
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BJ
Brooks Jung
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Boston, Massachusetts, United States, United States
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AG
Anton Goncharuk
Colleague at Hubspot
Raleigh, North Carolina, United States, United States
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WJ
Walace Junior
Colleague at Hubspot
Greater Dublin, Ireland
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Matthew Watkins
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Boston, Massachusetts, United States, United States
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PS
Prudhvi Simhadri
Colleague at Hubspot
Reston, Virginia, United States, United States
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Quick answers generated from the profile data available on this page.
Erica Oliver, M.A. works for HubSpot.
Erica Oliver, M.A. is listed as Customer Success Manager at HubSpot at HubSpot.
AeroLeads has found 1 work email signal at @hubspot.com for Erica Oliver, M.A. at HubSpot.
Erica Oliver, M.A. is based in St Louis, Missouri, United States while working with HubSpot.
Erica Oliver, M.A. has worked for Hubspot, Go Harder Apparel, Mindshare, Wells Fargo Advisors, and Blayzer Solutions.
Erica Oliver, M.A.'s colleagues at HubSpot include Shijia Chen, Ike Aloziem, Stephen Kenny-Gains, Alexander Maniates, and Nicolas Peitz.
You can use AeroLeads to view verified contact signals for Erica Oliver, M.A. at HubSpot, including work email, phone, and LinkedIn data when available.
Erica Oliver, M.A. holds Immersive Code Camp, Computer Software Engineering from St. Louis Community College.
Erica Oliver, M.A. is listed with skills including Microsoft Office, Nonprofits, Social Media, Leadership, Public Speaking, Research, Customer Service, and Community Outreach.
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