Rebecca Sears Email & Phone Number

Rebecca Sears is a Customer Success Manager at HubSpot at HubSpot. She possess expertise in powerpoint, customer service, fundraising, public speaking, microsoft office and 12 more skills. Colleagues describe her as "Becca helped support our HubSpot account as our Customer Success Manager. As I got to know Becca I learned that she has a genuine interest in helping her clients succeed and works quickly to find solutions and engage additional resources to solve complex but impactful solutions for clients. She also brings a strategic approach to brainstorming sessions and brought a level of clarity to conversations to help us understand the bigger picture and reframe solutions to problems, as though she was an extension of our company. Becca also has a get it done attitude and I could always count on her for a quick reply and follow up with the detail I needed to improve our growth marketing strategies. I would recommend Becca for any B2B marketing role or customer success focused position, and would be a great addition to any team!", "I’ve worked on the same Customer Success team as Becca for two years. It’s been amazing to watch & learn from her as she consults over 120+ of HubSpot’s largest customers on best practices for their marketing, sales, service, and operations teams. She has an incredible ability to connect with stakeholders of all technical abilities and all levels (from Marketing Managers to CMOs) to help them translate their vision for success into tangible results. This has resulted her strong revenue retention and customer engagement metrics, something that’s been incredibly difficult in the face of the economic climate that has been 2021-2023. In her years as a HubSpot CSM, Becca has always led by example with her empathetic navigation of difficult customer scenarios. She is a strategic thinker and has been a key driver of collaboration within the department through her co-chairing of the Corporate CSM Advisory Council that aims to support effective change management and feedback loops. These skills in communication, productive relationship building, strategic focus, and negotiation are only going to be sharpened with her acceptance to Harvard University’s Women in Leadership program. She’s an incredible asset to HubSpot and to the Customer Success department and a warm & kind teammate to boot!", and "Becca is a fantastic partner in the workplace. She is professional, hard working, smart, and progressive. I can always count on her to be responsible in completing her tasks and following up. She excels in customer service and critical thinking which are necessities when coordinating clients and events. I consider her one of my key team members that I work with daily and she has gone above and beyond."

Listed skills include Powerpoint, Customer Service, Fundraising, Public Speaking, and 13 others.

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  St. Lawrence University

  Bachelor Of Arts (B.A.)