Erica Lawrence Email & Phone Number

Plays a vital role in delivering a portfolio of professional certificate and accelerated leadership programs in collaboration with top-ranked universities, such as Kellogg Northwestern and Columbia Business School, to fulfill Emeritus’s goal of making high-quality education accessible and affordable to individuals, companies, and governments around the world. Serves as the main point person for the end-to-end delivery of programs, emphasizing learner satisfaction and completion in a fast-paced, autonomous environment supported by a global team, utilizing technology such as Confluence, Canvas, Airtable, Slack, Bugherd, etc.

Developed and led the delivery of blended leadership development programs for the world’s leading companies, working closely with clients, educators, moderators, and colleagues through project management, client relationship management, and client satisfaction to create rich, interactive learning experiences that develop leaders who shape their organizations’ futures. Consulted and collaborated with clients to customize content and program curricula on topics such as strategy, collaboration, innovation, leadership, and business acumen.

Carlisle, Pennsylvania, United States

Serve on the divisional leadership team and as departmental head to provide high impact strategic planning, training, and overall management of organizational initiatives and goals. Plan, organize, and coordinate 5-7 on-budget large-scale annual developmental programs including New Student Orientation, which includes stakeholders from every area of the College. Design and facilitate training for staff with a focus on team effectiveness, equity, change management, and organizational dynamics. Conduct task and competency analyses and use data to indicate increased learning and performance . Develop and maintain vendor relationships for training, learning opportunities, and community partnerships. Develop six direct reports as well as manage their performance review process. Manage five divisional budget lines totalling six-figures.Key Contributions and Accomplishments Directed a team of cross-divisional partners to develop, manage, and execute a newly revamped, large-scale community leadership initiative; led an entire project team from conceptualization to successful completion on-time through this multi-year process.Developed departmental strategic plan framework by using leadership development theory and analysis of community and organizational needs. Spearheaded the development of an institution-wide leadership development curriculum using skill gap analyses and by leveraging collaborative input from key stakeholders.Strategically selected as the hiring manager and committee member as part of the College’s workforce planning processes.

Carlisle, Pennsylvania, United States

Served as department head, responsible for strategic planning and team training. Supervised 5 employees and managed the Social Justice Peer Educator program. Oversaw all programmatic elements of the office, including timeline creation and management; advertising and marketing; organization of consistent compliance procedures; and quality control assurance. Acted as a primary support for LGBTQIA+ students seeking informal and non-clinical interface. Created, executed, and assessed the office’s core educational training for the community. Worked with organizations and offices to tailor and develop unique training opportunities. Managed a five-figure general operating budget.Key Contributions and Accomplishments Established a Queer & Trans Advocacy Committee to improve conditions and satisfaction for queer, transgender, gender non-conforming, and non-binary people through education and advocacy, including institutionally adopting signage for inclusive restrooms and a preferred and chosen name policy.Created a three-day Gender & Sexuality Alliance (GSA) Summit and Campus Queer & Trans Activist Summit for students, teachers, counselors, administrators, and community members to meet, network, and participate in professional development workshops.Presented workshops to faculty, staff, administrators, students, and community members on a variety of topics related to social justice and inclusion, bias incident education and response; having difficult conversations; implicit bias; and microaggressions.

Carlisle, Pennsylvania, United States

Provided leadership, training, and advisory support to the student programming board to execute large-scale, campus-wide learning experiences. Worked as an advisor to the Student Senate, collaborating closely on proper management of a six-figure budget and on oversight of clubs and organizations; executive board transitions; leadership training; project management; and contract consultation for over 120 student organizations. Advised the Panhellenic Council and six additional sorority chapters, overseeing recruitment, ensuring compliance with campus or national policy enforcement, and providing overall support to daily chapter operations. Served as program director for The LeaderShape institute, running recruitment, selection, training, and implementation of the program. Managed three direct reports.Key Contributions and Accomplishments Supported and trained individuals to efficiently and effectively conceive, plan, and implement learning opportunities, by enhancing skills related to contract negotiation, conversing with vendors, choosing relevant topics, delegation, and program management.Developed a curriculum for a new Emerging Leaders Retreat focusing on the theme “Leaving Your Legacy” - connecting individuals with mentors to assist in personal development and growth.Acted as the Interim Director of Orientation during the Summer of 2011, fulfilling the role of supervisor to the Orientation Assistants and Leaders and providing oversight and leadership.

• Promoted to Head Graduate Assistant (Fall 2007): coordinated the schedules of graduate interns and acted as a liaison between graduate interns and professional staff• Evaluated and updated the Chapter Assessment Program (CAP), a quantitative and qualitative program for fraternities and sororities • Co-advised and provided leadership training to the Panhellenic Council and Greek Council and helped to oversee the planning, registration, and implementation of Panhellenic recruitment• Assisted in advising the Student Centers Programming Advisory Board (SCPAB), an organization that implemented campus-wide co-curricular events including movies, concerts, hypnotists, speakers, bands, and comedians• Developed, implemented, and evaluated programs that took place during Welcome Week, Homecoming, Greek Week, the Student Centers’ Leadership Series, a month-long independent film series, and the Leadership Awards Banquet

M.A., Counseling In Higher Education, Student Affairs Track

B.A., Sociology

Activities and Societies: Sigma Sigma Sigma, F&M Players, Orientation, Greek Council, College Center Employee, Baccalaureate Planning.

High School Diploma