Erica Arnold

Erica Arnold Email and Phone Number

Senior Director, Client Services @ Detroit Public Schools Community District
Detroit, MI, US
Erica Arnold's Location
Detroit Metropolitan Area, United States
Erica Arnold's Contact Details
About Erica Arnold

With over 20 years of experience in the IT industry, I am an agile IT professional with client relations and service delivery skills. I hold two master's degrees in Engineering Program and Project management and Busibess Organizational Leadership, as well as certifications in Scrum Fundamentals and Scrum Product Owner, ITIL and Microsoft Word and PowerPoint.Currently, I work as an Account Relationship Manager at Enertron LLC, where I manage and support the technical and business needs of key accounts, ensuring customer satisfaction and retention. I also collaborate with cross-functional teams to deliver IT projects and process improvement initiatives, leveraging my expertise in ITIL, operations management, and team building. My mission is to provide value-added solutions that enhance the security and efficiency of our clients' systems and operations.

Erica Arnold's Current Company Details
Detroit Public Schools Community District

Detroit Public Schools Community District

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Senior Director, Client Services
Detroit, MI, US
Website:
enertronllc.com
Employees:
19
Erica Arnold Work Experience Details
  • Detroit Public Schools Community District
    Senior Director, Client Services
    Detroit Public Schools Community District
    Detroit, Mi, Us
    View
  • Enertron Llc
    Account Relationship Manager
    Enertron Llc Jan 2023 - Present
    Clinton Township, Michigan, United States
    View
  • Nuarx Inc. Is Now Viking Cloud
    Director Technical Support
    Nuarx Inc. Is Now Viking Cloud Jan 2016 - Jan 2023
    Southfield, Mi
    View
  • Stefanini
    Service Delivery Manager
    Stefanini May 2014 - Jan 2016
    View
  • Stefanini
    Global Pmo Manager
    Stefanini Sep 2013 - May 2014
    Southfield, Mi
    View
  • Gm Onstar (Jdm Systems Consultants Inc)
    Release Management Project Manager
    Gm Onstar (Jdm Systems Consultants Inc) Dec 2010 - Sep 2013
    View
  • Eds, An Hp Company
    Operations Manager/Project Management
    Eds, An Hp Company Jan 1996 - Dec 2009
    View
  • Electronic Data Systems
    Service Relationship Manager
    Electronic Data Systems 1998 - 2003
    View
  • Electronic Data Systems
    Help Desk Analyst
    Electronic Data Systems 1996 - 1998
    View

Erica Arnold Skills

Cuisine Catering Recipes Culinary Skills Menu Development Social Media Marketing Cooking Food Advertising Sales Digital Marketing Budgets Hospitality Event Planning Customer Service Time Management Microsoft Office Social Networking Process Improvement Management Vendor Management Program Management Itil Service Delivery Team Leadership Project Management Change Management Team Building Cross Functional Team Leadership Six Sigma Leadership Outsourcing Pmp Continuous Improvement Operations Management Business Analysis Pmo Lean Manufacturing Automotive Strategic Planning

Erica Arnold Education Details

Frequently Asked Questions about Erica Arnold

What company does Erica Arnold work for?

Erica Arnold works for Detroit Public Schools Community District

What is Erica Arnold's role at the current company?

Erica Arnold's current role is Senior Director, Client Services.

What is Erica Arnold's email address?

Erica Arnold's email address is ea****@****oud.com

What is Erica Arnold's direct phone number?

Erica Arnold's direct phone number is +158690*****

What schools did Erica Arnold attend?

Erica Arnold attended University Of Michigan-Dearborn, Central Michigan University, Ferris State University.

What are some of Erica Arnold's interests?

Erica Arnold has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.

What skills is Erica Arnold known for?

Erica Arnold has skills like Cuisine, Catering, Recipes, Culinary Skills, Menu Development, Social Media, Marketing, Cooking, Food, Advertising, Sales, Digital Marketing.

Who are Erica Arnold's colleagues?

Erica Arnold's colleagues are Michael Dashe, Kenneth Bubeck, Michael G., Ken Manderfield, Andrew Dubach, Thomas Mccaffrey, Parker Vandaele.

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