Erica Mcdaniel Email & Phone Number

Martinsville, Va, Us

United States

Martinsville, Virginia, United States

Provides day-to-day management of the process to schedule all academic class room assignments, meetings/events, and coordinating the alignment of NCI’s academic partner’s and internal calendars to align with university fall breaks, graduation dates and other activities as needed at all NCI locations. Assists with planning/scheduling food and equipment needs for events. Member of NCI marketing team. Utilizes social media and NCI’s website to market and post event information as well as develop/create event marketing materials, such as flyers and brochures. Responsible for creating/developing policies and procedures for events for all to follow. Also manages the "LIFE - Learning Is ForEver" program and coordinates the scheduling of program events, assisting with the collection of program data for review/reporting, and acting as a point of contact for program registration. Responsible for, but not limited to, compiling and organizing enrollment and other types of data to provide information to support strategic planning goals and outcomes. Provides supervision, guidance, and training to Customer Service Receptionists and acts as a backup when needed.

Martinsville, Virginia, United States

Proactive Member of West Piedmont Health District (WPHD) Supervisory Team. Oversaw the clerical department and provided direct-line supervision over half of the district’s clerical staff. Served as District Training Coordinator. Monitored/tracked training and documentation required for all employees. Planned and implemented staff training days. Accurately keyed leave and maintained all time-keeping and human resources files according to policy and the Library of Congress retention schedule. Also performed the following clerical job duties as needed: answered phones, answered program questions,scheduled appointments, prepared for and worked clinics, processed vital statistics requests, received and logs payments, completed deposits daily, etc. Served as back-up for procurement and human resources. Assisted with district social media accounts.

Martinsville, Virginia, United States

Proactive Member of WPHD Management and Supervisory Teams. Completed district’s day-to-day human resources processes, which included completing employee and position transactions, processing benefits paperwork, and working with managers on recruiting for vacant positions and on-boarding new employees. Coordinated district training days, as well as fundraising, recognition and public service week events. Served as oversight to the district’s Recognition Committee. Continued to perform Executive Secretary job duties during vacancy.

Martinsville, Virginia, United States

Member of West Piedmont Health District Leadership Team. Coordinated calendars for usage of conference rooms. Assisted employees with travel and expense requests and reimbursements. Created Travel and Expense Request & Reimbursement Tutorial for staff to be able to complete without error. Managed monthly Leadership Team meetings to include conference room usage, Polycom setup, taking meeting minutes and distributing completed minutes to members. Served as Public Information Officer. Created news releases and worked with local/regional media to generate news coverage for District. Participated on agency-wide Communications & Marketing Team to develop communications plan for Central Office Leadership. Exercised judgment and discretion, and followed policy and procedure, to determine actions when working with media and the public. Planned and implemented District-wide training days and campaigns (i.e. National Public Health Week). Performed day-to-day administrative tasks. Served as Acting Business Manager A (Human Resources) from July 2015 – May 2016 in addition to current job duties. Served as back-up for Human Resources processes.

Concord, North Carolina

Assistant General Manager. April 2014 – Dec. 2014. Supervised Customer Services Representatives and performed customer service duties. Updated chart for success daily. Reordered supplies and updated inventory. Was responsible for opening and closing store. Completed bank deposits at end of shift.Customer Service Representative. Nov. 2013 – April 2014. Provided excellent customer service to customers while renting out and checking in trucks/trailers. Maintained all trucks and trailers by cleaning and performing multiple level inspections daily. Utilized computer to prepare rental contracts and invoices. Promoted to Assistant General Manager after five months of employment.

Charlotte, North Carolina Area

Contributed to planning and production of events. Generated news releases and distributed to appropriate media outlets. Produced and dispersed newsletters and event reminders. Gained experience with on-site management of events. Created an Instagram account for IMAGINE Music Group (IMG). Managed the IMG Facebook, Twitter and Instagram accounts. Events worked include Jo Dee Messina, Clint Black, Rick Springfield, .38 Special, Democratic National Convention Media Welcome Event, Christmas in Davidson, etc. Assisted with completing contracts. Completed daily administrative tasks.

Charlotte, North Carolina

Worked with a team to create instructional materials--including brochures, bill inserts, videos, children’s activities and door hangers--for 12 water utility companies throughout North Carolina.

Charlotte, North Carolina Area

Maintained the Carolina Entertainment Network (CEN) and IMAGINE Music Group Facebook and Twitter accounts. Planned and attended monthly CEN mixers, as well as ran the sign-in area and snapped pictures for social media and new member ID cards. Created and emailed monthly newsletters and event reminders. Managed CEN memberships. Created news releases and artist biographies. Hired as part-time employee with IMAGINE Music Group in August 2012.