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Erica Ryan Email & Phone Number

Client Service Delivery and Operations Management at Shared Services Canada | Services partagés Canada
Location: Ottawa, Ontario, Canada 19 work roles 7 schools
1 work email found @ssc-spc.gc.ca LinkedIn matched
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Role
Client Service Delivery and Operations Management
Location
Ottawa, Ontario, Canada
Company size

Who is Erica Ryan? Overview

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Quick answer

Erica Ryan is listed as Client Service Delivery and Operations Management at Shared Services Canada | Services partagés Canada, a company with 3328 employees, based in Ottawa, Ontario, Canada. AeroLeads shows a work email signal at ssc-spc.gc.ca and a matched LinkedIn profile for Erica Ryan.

Erica Ryan previously worked as Program Officer at Shared Services Canada | Services Partagés Canada and Executive Assistant at Shared Services Canada | Services Partagés Canada. Erica Ryan holds Post Graduate Diploma, Sports Business Management from Algonquin College Of Applied Arts And Technology.

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{first}.{last}@ssc-spc.gc.ca
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Profile bio

About Erica Ryan

I am an energetic individual with qualifications in Sports Business Management, International Development and Client Service Delivery. I have particular experiences in varied aspects of sports administration which includes human resources, program development and marketing. Additionally, I have extensive administration experience including budgets, human resources, and office management. Further experiences in community events, program development and marketing. Exceptional multi-tasking and planning capabilities working on projects in a variety of environments, such as the Ottawa Senators; client service-oriented team player to assist the team. I am highly motivated, readily adaptable team player with proven leadership abilities. I also have the ability to work independently with limited supervision. As well I am outgoing, enthusiastic and eager to take on new challenges.Areas of Ability•Communicate effectively orally and in writing •Handle and effectively prioritize variety of tasks•Work independently with limited supervision •Readily adaptable team player with proven leadership abilities•Action-oriented•InitiativeAreas of Expertise•Organization •Administration •Client Service •Leadership•Management •Communication •Research and Planning

Listed skills include Organization, Sports Management, Program Management, Event Management, and 16 others.

Current workplace

Erica Ryan's current company

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Shared Services Canada | Services partagés Canada
Shared Services Canada | Services Partagés Canada
Client Service Delivery and Operations Management
ottawa, ontario, canada
Website
Employees
3328
AeroLeads page
19 roles

Erica Ryan work experience

A career timeline built from the work history available for this profile.

Program Officer

Current

Ottawa, Ontario, Canada

Working within Science Portfolio; Using Microsoft Excel and Power BI to produce/develop/maintain various complex reports and document for senior managementWorking with various data sources such as reviewing large data files, manipulating data to create reports for senior management. Conducting research on different topics and summarizing my findings to my.

Mar 2020 - Present

Executive Assistant

Ottawa, Canada Area

Worked within Science Portfolio; managed the calendar and coordinated the daily operations and activities of Director General; coordinated travel arrangementsProvided executive support services to the Director General’s Office; prepared and managed the administration and the coordination of materials including briefing notes, presentation decks, or.

Jan 2018 - Mar 2021

Customer Service Representative

Ottawa, Canada Area

First point of contact for clients for order queries, product and service issuesCommunicating regularly with key account representatives and providing positive communication channel between the company and clients Managing, reviewing and conducting day-to-day and fulfillment of orders Ensuring overall customer satisfaction and responding to inquiries in a.

May 2017 - Jan 2018

Office Administrator

Ottawa, Canada Area

Reception duties include greeting clients and visitorsSchedule appointments and meetingsMaintaining equipment database, files, project database and libraryTracking the office supply inventoryAssist and maintaining finances including reconciling time sheets, tracking of petty cash expenses, receipts and budgetsAssistance with financial reports and payroll

Aug 2016 - Mar 2017

Team Services Assistant

Ottawa, Canada Area

Communicated with and support team administrators and paddlersMonitored team rosters, wavier submission and registration statusAssisted with managing online registration system data Assisted with event management during the festival Assisted in festival implementation phase by helping with onsite set-up and dismantleProvided assistance with other related.

Feb 2016 - Aug 2016

Sports & Recreation Program Coordinator

Tungasuvvingat Inuit

Ottawa, Canada Area

Development of physical literacy learning sessions by using Fundamental Movement Skills for children and youth as well for seniors (+55, +65) Implemented physical literacy learning activities as the foundation for enabling lifelong physical activity by using Fundamental Movement Skills and High Five principles for children, youth and older.

Jan 2014 - Jun 2015

Administrator And Bookkeeper

Ottawa, Canada Area

Multi-tasked in fast paced environment such as customer service, monitoring mail and emails, re-directing queries, invoices submission and cheque requisitions Handled variety of registrations with ITSportNet system for clients; ensuring they follow the policy on age group and pre-requisitesUsed the Simply Accounting Software

Sep 2013 - Feb 2014

Program Leader Recreation

Sawmill Creek Community Centre

City Of Ottawa

Supervised and interacted with children on hobbies, interests, entertainment, school and other areas.Initiated new programming ideas that were very effective to the children and the staff

Jan 2012 - Jun 2013

Game Day Media Runner Intern

Ottawa Senators Hockey Club

Responsible for updating player statistical information for media, along with other game statistics such as other NHL games, goals, penalties.Prepared live twitter updates during home games.Delivered statistics to the General Manager and Owner during game.Set up and take down of media conference room.During 2011/2012 NHL All-Star Game, performed similar.

Oct 2011 - May 2013

Sports Program Instructor

City Wide Sports

Instructed variety of sports to girls aged four-six years old; fostered confidence and team playing.Instructed volleyball skills for the mother and daughter program; developed low active games for the participants to have fun and stay fit.

Jan 2013 - Apr 2013

Tournament Services

Bell Sensplex

Greeted players and parents; assist with any questions relating to tournament. Supported the coordinators with game sheets and statistics; updated game statistic board.

Oct 2012 - Apr 2013

People And Finance Department Intern

Senators Sport And Entertainment

Kanata, Canada.

Maintained the “Super Star” and “Raving Fans” section website. Entered data of staff payrolls and invoices.Updated the employment opportunities link on the NHL.com website.Contacted applicants who submitted and encouraged interest with Senators Sport and Entertainment.

Jan 2012 - Aug 2012

Program Development Assistant Intern

Nakkertok Nordic - Cross Country Ski Club

Developed electronic and hard copies of Race Manuals.Updated social media accounts such as Twitter and Facebook to build exposure for athletes and the communities.

Sep 2011 - Apr 2012

Customer Service Representative

Tommy & Lefebrve

Recognized as one of the Top Sales Associate. Greeted customers and assisted them to find particular products.Participated in Product Knowledge courses.Merchandised floor and window displays.

Jan 2010 - Jan 2012

Program Clerk

Ottawa, Canada Area

Assisted the Department’s Associate Director in research, data-entry, filing confidential documents and administrative tasks.Developed new word document formats and excel templates for policies and reports.Converted old reports and policies into user friendly formats and templates.

Feb 2010 - Mar 2010

Pension Assistant - Fswep (Federal Student Work Employment Program)

Veterans Affairs Of Canada

Halifax, Canada Area

Assisted Pension Officers in research, data-entry and filing confidential documents.Administered client applications for disability benefits.Updated databases with confidential information.Assist clients with the application process.

Jul 2009 - Sep 2009

Human Resources Assistant - Fswep & Ycw (Young Canada Works)

Halifax, Canada Area

Provided clerical assistance to HR manager such as administrating documents, editing briefings, booking meetings and appointments.Developed Unit Safety Program Manuals while adhering to strict guidelines.Developed internal newsletters for staff to encourage internal communication. Assisted on updating and editing the Occupational Health and Safety manuals.

Oct 2008 - Mar 2009

Clerical Assistant - Fswep And Ycw

Parks Canada National Office

Ottawa, Canada Area

Managed a team of summer students who have hearing disabilities. Ensured maintenance of the equipment used for the deaf and/or hard of hearing studentsOrganized and processed travel claims for senior employees.Assisted with updating the Youth Employment Strategy system.

May 2008 - Aug 2008

Team Lead - Photo Preservation And Imaging - Fswep And Ycw

Ottawa, Canada Area

Managed a team of three summer students who had hearing disabilities, provided training and on-going summer assistance when needed.Updated databases of Images and Photos which were significant to the Government of Canada.Resolved and ediedt confidential documents relevant to Parks Canada.Summer student through FSWEP (Federal Student Work Employment Program).

Jul 2006 - Aug 2007
Team & coworkers

Colleagues at Shared Services Canada | Services partagés Canada

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7 education records

Erica Ryan education

Ontario Secondary School Dipolma

Glebe Collegiate Institute
FAQ

Frequently asked questions about Erica Ryan

Quick answers generated from the profile data available on this page.

What company does Erica Ryan work for?

Erica Ryan works for Shared Services Canada | Services partagés Canada.

What is Erica Ryan's role at Shared Services Canada | Services partagés Canada?

Erica Ryan is listed as Client Service Delivery and Operations Management at Shared Services Canada | Services partagés Canada.

What is Erica Ryan's email address?

AeroLeads has found 1 work email signal at @ssc-spc.gc.ca for Erica Ryan at Shared Services Canada | Services partagés Canada.

Where is Erica Ryan based?

Erica Ryan is based in Ottawa, Ontario, Canada while working with Shared Services Canada | Services partagés Canada.

What companies has Erica Ryan worked for?

Erica Ryan has worked for Shared Services Canada | Services Partagés Canada, Gilmore Global, Know History Inc, Tim Hortons Ottawa Dragon Boat Festival, and Tungasuvvingat Inuit.

Who are Erica Ryan's colleagues at Shared Services Canada | Services partagés Canada?

Erica Ryan's colleagues at Shared Services Canada | Services partagés Canada include Antonin Martel, Vincent Dupuis, Rayas Baksh, Imran Mirza, and Paul Zind.

How can I contact Erica Ryan?

You can use AeroLeads to view verified contact signals for Erica Ryan at Shared Services Canada | Services partagés Canada, including work email, phone, and LinkedIn data when available.

What schools did Erica Ryan attend?

Erica Ryan holds Post Graduate Diploma, Sports Business Management from Algonquin College Of Applied Arts And Technology.

What skills is Erica Ryan known for?

Erica Ryan is listed with skills including Organization, Sports Management, Program Management, Event Management, Sports Marketing, Office Administration, Leadership, and Community Development.

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