Erica Marquez Email & Phone Number

With several years of experience in community lending, credit counseling, and affordable housing, I am passionate about empowering individuals and families through financial education and homeownership counseling. My career has been dedicated to improving the quality of life for low to moderate-income families and revitalizing communities.Experience:I began my career with Cornucopia Services as Resident Services Coordinator, quickly advancing to positions of greater responsibility due to my results-driven approach. Throughout my journey, I have worked with diverse clients, guiding them through complex financial processes and helping them achieve their homeownership dreams.My professional life has been deeply rooted in the affordable housing and financial services industries. I have been fortunate to contribute to various programs designed to promote financial literacy and stability, making a tangible difference in the communities I serve.Skills:Financial Education: I have conducted numerous workshops and seminars on budgeting, saving, credit improvement, and homeownership.Credit Counseling: I specialize in analyzing financial and credit information, providing personalized guidance, and developing action plans to improve creditworthiness.Case Management: I effectively manage multiple clients and cases, ensuring timely and accurate data input, and maintaining detailed records.Client Relations: Building and maintaining positive relationships with clients is my forte, providing exceptional customer service, and effectively communicating complex financial concepts.Technology Proficiency: Proficient in Salesforce, Microsoft Office, and various client management systems, I utilize these tools to track progress and generate reports.

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  California State University-Long Beach

  Sociology