Erica Marschke Email & Phone Number

Boston, MA, US

Amherst, Massachusetts, United States

• Collaborated with a professor for two consecutive semesters to ensure the successful execution of the 500-level course on Project Scheduling and Project Control.
• Conducted hands-on Microsoft Project labs, held regular office hours, and provided comprehensive grading support.
• Maintained, monitored, and evaluated students’ overall performance and progress with Microsoft Excel spreadsheets.
• Contributed to the development of innovative teaching materials and concepts to ensure methods are meeting course objectives.

Southport, Connecticut, United States

• Facilitated intricate on-site event logistics and maintained meticulous records using Microsoft Excel spreadsheets.
• Ensured seamless event execution through fast-paced event assistance at prestigious venues including the Ritz-Carlton and JW Marriott properties in Orlando, FL and the JW Marriott in Marco Island, FL.
• Supported the Senior Director of Event Operations in organizing conferences with over 700+ attendees through attendee check-in, attendee support, event set-up/breakdown, and organization of event records with Microsoft.

New York, New York, United States

• Responsible for the organization of projects through client demand coordination, proposal creation, project budgeting, effective vendor communication, office assistance, and day-to-day director support to meet tight.
• Conducted extensive luxury product research in efforts to forecast and fulfill client’s needs.
• Assisted with invoice payment and maintaining Excel spreadsheets that tracked inventory and demand planning.
• Cultivated professional relationships with clients and developed strong connections with external vendors during project collaboration.

Hadley, Massachusetts, United States

• Provided prompt and professional customer service by delivering duties on time with careful attention to detail.
• Followed the company’s operational policies and strategies to work towards high customer retention.
• Worked closely with a small team to develop team-building skills.

North Salem, New York, United States

• Solved short-staffing issues and took on extra responsibilities when needed through multitasking duties.
• Gained strong memorization skills by remembering members and their orders.

Somers, New York, United States

• Trained new hires and developed leadership skills and qualities.
• Worked with the public heavily to obtain adequate communication and customer service skills.

Bachelor Of Science - Bs, Hospitality And Tourism Management

Minor in Building and Construction Technology within the College of Natural Sciences with a focus on Project Management.

Bachelor Of Science - Bs, Hospitality And Tourism Management

Activities and Societies: Member of Eta Sigma Delta (The Premier International Hospitality Management Honor Society), Event Marketing and.

High School Diploma

Activities and Societies: Maintained Honor Roll and High Honor Roll throughout high school career, Varsity Girls Lacrosse, Varsity Girls.