Erica Martin Email & Phone Number

Oakland, California, Us

Palo Alto, California, Us

Santa Clara, Ca, Us

Responsible for system maintenance, implementation, and support for HR systems. Project manage all HRIT projects. Design and develop integrations between systems.

Sunnyvale, Ca, Us

Assisted in leading the implementation of a new global onboarding portal by redefining the offer, hire, and onboarding processes. This entailed, owning requirements gathering, creating proposed process flows, and identifying technical requirements for 60% of workstreams that contributed to the overall onboarding process. Was responsible for documenting all new hire paperwork and converting forms into electronic fillable forms within onboarding portal. I worked closely with vendors to analyze technical capabilities of systems, which helped influence the approach for system architecture within the project. I also worked very closely with business owners to confirm requirements, proposed processes and rectify any issues or concerns to ensure a successful implementation. Worked closely with IT on integration to ticketing system.Assisted with Workday production support. Completed Workday configuration tickets within the JIRA ticketing system. Provided excellent customer service to colleagues by listening to concerns, providing innovative approaches to solutions, and implementing in a timely fashion.

San Francisco, Ca, Us

Manage the roadmap, budget and configuration of Mozilla’s HRIS, Workday. Also, manage the configurations and/or integrations of some of the connecting systems from and to Workday, such as ADP, Jobvite, SilkRoad, and ClearBenefits. Analyze and enhance business processes by incorporating systems that contribute to operational efficiency, high level of accuracy in data, and increased visibility and accessibility. Oversee training materials for organization that contribute to improved change management when releasing a new functionality or system. Created multiple change-detection web service reports to integrate systems. Create ad-hoc reports for groups, which can include custom data sources and nested calculated fields. Provide executive team with reporting on headcount, merit, bonus, and other staffing metrics.Coach, train, and mentor direct reports. Facilitate open and honest growth conversations with direct reports and encourage projects that contribute to their career progression. A reliable trusted partner to all members of Mozilla.

San Francisco, Ca, Us

Joined Mozilla's newly formed HRIS team as it's first member in 2010. Assisted in implementing Workday system and also adding in structures as developed by the company. Configured and successfully rolled-out multiple modules in Workday that were initially disabled, including merit and bonus processes, change job, ESS, goals and performance, pay groups, and talent. Also implemented SilkRoad onboarding system, Bill.com, Egencia, and Work.com. Key partner in creating processes for HR team to increase productivity, efficiency, and data integrity all while ensuring privacy of employee data. Created several RaaS integrations to establish a more streamlined and automatic data flow between teams and systems.

San Francisco, Ca, Us

Administrative Assistant to the Office Manager. Responsible for facilities issues and mail distribution for multiple offices. Managed travel arrangements for all employees and assisted with internal affairs, such as immigration issues. Created FileMakePro database to store all employee and employment data for global company. Maintained all personnel and payroll files and created many HR templates and documents. Implemented many processes for HR, recruiting and facilities. Responsible for catering all local meetings throughout the company.

➢ Responsible for administrative support of two programs➢ Created and maintained FileMaker Pro database to generate quarterly reports, maintain participants’ credits and confidential information➢ Assist with scheduling➢ Responsible for updating website and online registration; exports records into database for credit➢ Create internal and external correspondence➢ Responsible for maintaining purchase order records while tracking budget ➢ Created contracts for consultants➢ Coordinate workshops, forums, and trainings for as many as 150 participants; reserve rooms, order catering, prepare materials, order media equipment, create flyers, maintain online registration➢ Maintain filing and organization of office➢ Maintain phone etiquette while providing excellent customer service to program participants and state officials

➢ Accounting; assisted in completing staff payroll➢ Maintained filing and organization of office➢ Data entry; programmed student schedules, confirmed student GPA and eligibility, run reports➢ Sorted and distributed mail to appropriate staff members➢ Assisted in organizing and administering state testing➢ Created and edited official forms for office use➢ Supervised staff’s workroom➢ Produced copies of important documents on Xerox machines; maintained machine maintenance

General Studies

Pre-Nursing

Education record