Deployment And Support Engineer
Current• Managing customer questions diligently and efficiently, involving other members of the aPriori team as needed• Proactively identifying risks to customer accounts, or issues that may escalate• Communicating issues, requirements, and feedback between the customer and other internal teams• Reproducing questions & issues for further analysis, and exploring potential solutions and workarounds• Working with Enterprise Customers for deployment of Industry Specific software needs related to the aPriori SaaS Solution• Build and publish implementation guides for customers that demonstrate best practices and integrations with Enterprise systems• Work hands on with aPriori technology including demonstrating integrations • Partner with aPriori product teams to gather and provide feedback from customers• Working on internal projects to help the efficiency of the team