Erica Gregory Email & Phone Number

Boston, MA, US

• Leads large scale regulatory change project teams. Drives changes, focused on rating, rules, forms or underwriting guideline updates, as well as systems changes.
• Owns communication of regulatory changes and/or direction to impacted stakeholder groups including issuing organizational direction to impacted stakeholder groups including issuing organizational bulletins and.
• Facilitates Regulatory Investigations and Data Calls. Ensures timely and accurate responses are provided to regulators, including direct engagement with regulatory examiners on a routine basis. Ensures all corrective.
• Performs complex internal compliance audits and risk assessments, including documentation, process flows, and testing. Generates reporting to track changes and results. Drives development of recommendations to help.
• Provides comprehensive mentorship and training to new compliance associates integrating into the team, ensuring they are well-versed in regulatory standards, company policies, and best practices. This includes.

US

• Office of the Chief Legal Officer - Compliance & Ethics – Anti-fraud/OFAC/AML Team
• Leads the Anti-Fraud Plan and Statistical Reporting update, revision and filing process for Nationwide and its 32 subsidiary companies. Authors new language and revises existing language to ensure compliance with all.
• Manages the response efforts for all anti-fraud/SIU Department of Insurance Regulatory Inquiries.
• Advises the business units (SIU, Claims, Underwriting, Customer Service, Call Center, etc.) on how to best remediate issues to ensure the data ties back to all required Regulatory Reports.
• Routinely liaise with DOI staff, regulators and industry groups to best advise the business units on anti-fraud requirements.
• Collaborates with internal business partners across the organization in Business Operations, Data Analytics, Market Conduct and Internal Audit, as well as external business partners like TPAs, MGAs, Vendors and.

US

• Office of Claims - Special Investigations Unit (SIU)/External Anti-Fraud Team
• Led the Anti-Fraud Plan update and revision process. Developed efficiencies by streamlining the number of sources used to procure data for required Statistical Reports; analyzed anti-fraud data to ensure reports.
• Responded to 5 DOI inquiries as the singular Compliance point of contact for the SIU: PA, NJ, MA, ME and CT.
• Collaborated with internal business partners across the organization and external business partners (TPA’s, MGA’s and Contracted Entities) to gather statistical data and required documentation, to meet prescribed.
• Managed the regulatory review process for the Special Investigative Unit. Analyzed and interpreted proposed and enacted insurance statutes and regulations impacting SIU Compliance and advised the business on necessary.
• Led the MA CAR Reporting Process for Commonwealth Automobile Reinsurers and performed monthly California Department of Insurance eFD-1 Audits of referral data.

US

• Office of the Chief Legal Officer – Property & Casualty Legal, Claims Projects Team
• Conducted complex and detailed legal research, analyzed and compiled data from multiple sources. Drafted client friendly summaries and made recommendations for resolution to legal questions.
• Managed the process flow for legal claims projects such as the Jurisdictional Outline review process, CAT Letter reviews, ACV/RCV letters, Fraud Plan reviews, etc. Acts as the singular point of contact for attorneys.
• Tracked emerging insurance industry trends regarding ride-sharing, drones, short term home rentals, sharing of cell tower data, etc.
• Led Claims Tax Project for Claims and Legal to identify unknown business entities; Developed project research parameters/rules; Oversaw 4 contractual attorneys, work product, budget, etc.

US

Providence, Rhode Island, US

Bachelor'S Of Science, Organizational Leadership And Development

Paralegal Program, Legal Research And Advanced Professional Studies