Marilyn (Mary) Schumm, Mba Email & Phone Number

Boston, MA, US

Boston, MA, US

• Aid in the development of business vision, critical success factors and operating plans
• Communicate unit vision, strategies, critical success factors and plans to management
• Hire and manage individual contributors and leaders of projects; coach and counsel team members
• Define individual performance objectives and development plans to insure alignment with project and unit objectives
• Appraise and evaluate team and individual performance to make compensation recommendations; oversee the appraisal process
• Enhance business partnerships and create workflow efficiencies by maintaining positive relationships with established clients

Akron, OH, US

Develop and maintain strong relationships with church's, schools and business partners, enhancing the dynamics of child sponsorship. Aid in educating churches, schools and businesses the value and importance of finding strong Home Coordinators to strengthen relationships with the children and R-Nhu. In addition I assist as needed in planning/leading teams.

New York, NY, US

Trouble Shoot problems with Customers who utilizied software programs provided by the company

New York, NY, US

• Interpreted, evaluated and resolved if possible, incoming requests via the telephone, email, web, etc. supporting network and e-mail connectivity, computer operating systems, hardware and software applications.
• Analyzed simple to moderately complex inquiries and determined appropriate technical resolution or escalation.
• Alerted management and team members when a major problem was suspected.
• Follow up on specific inquires or requests to ensure client satisfaction.
• Provided input on procedures and made suggestions for improvements.
• Assisted in training of less experienced analysts

Master Of Business Administration (Mba), International Business Management

Bs, Business Management