Erica Nguyen Email & Phone Number

Vienna, Va, Us

Supports the FAA's Information Security and Privacy Contract:- Perform security control assessments on federal systems using NIST 800-53 Rev4 and NIST 800-53A guidance.- Conduct interviews including system demonstrations with key client stakeholders to evaluate and gather information about the system’s current security posture and determine the system’s control implementations.- Request and examine artifacts; interpret Nessus, DbProtect, WebInspect, and other scan reports; test system functionality; evaluate and update system architecture and authorization boundary diagrams; assess control compliance; and write control findings.- Write and present system Plans of Action and Milestones (POA&Ms).- Review draft documentation for compliance and provide feedback to the assessment team during the assessment process.

Supports the FAA's Information Security and Privacy Contract:- Reviewed and updated security assessment deliverables (including the System Security Plan (SSP), Plan of Action and Milestones (POA&Ms), Information System Contingency Plan (ISCP), Security Assessment Report (SAR), vulnerability scan results analysis) for the accuracy, clarity, content and consistency, as well as spelling, grammar, formatting, and template styling.- Provided feedback to team members, managed the timeline for updates, and reviewed subsequent updates made to security assessment deliverables based on the provided feedback.- Updated security assessment deliverables in response to client comments and feedback.- Provided training to new Quality Control personnel on responsibilities and the assessment process.- Provided individual and group training sessions to assessment support personnel about the quality control process. - Provided training to the assessment team on new guidance and process changes provided by the client.- Coordinated security assessment schedules with information system personnel and answered questions regarding the assessment process.

Fairfax, Va

- Assisted in the creation of A&A packages including assessing, writing, and formalizing all A&A security documentation.- Performed A&A documentation reviews and update core IT security documentation.- Conducted security related interviews.- Led weekly and bi-weekly status meetings.- Interacted directly with clients.- Performed vulnerability assessments for government and commercial agencies.- Analyzed security testing results.- Created and updated company past performances used in proposals.- Reviewed proposals and related documentation for completeness and compliance. - Responsible for the production of proposal hard copies, including, printing, binding, and mailing.

Fairfax, Va

Bethesda, Md

• Facilitated multiple full website builds, and 70+ smartphone website builds from development to launch.• Was responsible for training new facilitators on job responsibilities and company processes.• Coordinated and collaborated closely with project managers to properly assign tasks to back and front end developers based on skill level and schedule availability.• Identified and helped address development team issues and deliverables, and ensures timely delivery of projects.• Developed and actively managed project schedules and status using an in-house tasking system.• Verified the clarity, completeness, accuracy, and quality of all technical and non-technical documentations.• Reviewed work after completion by developers and, if needed, updated tasks to ensure mistakes were corrected in a timely matter.

- Provide general administrative support and word processing assistance to Setty & Associates International, PLLC and Setty & Associates, Ltd., a combination of over 70 people.- Proofread and edit materials for accuracy, completeness, grammar, and format.- Execute the production of company documents.- Assist in executing and delivering proposals and presentation materials in a timely manner.- Assist with creation of any promotional material to assemble and distribute to clients and prospects.- Responsible for entering archived project files into the company CRM.- Responsible for answering and transferring incoming phone calls.

• Enter and update information into the company database while ensuring accuracy• Perform cold calling to potential candidates• Recommend improvements to database format to enhance searchability

• Worked in a fast-paced environment assisting co-workers and customers• Performed register transactions• Multi-tasked between making beverages for customers, taking orders, and assisting co-workers.

• Provided exceptional service to customers• Assist in store setup changes to comply with the company’s visual merchandising handbook.• Continuously learn about new products and how to demonstrate them

• Provided exceptional service to customers• Trained new employees on skills, policies, and procedures necessary to provide effective service• Assist with inventory