Eric Au Email & Phone Number

California, United States

ADU Helper is a Custom GPT trained on the ChatGPT4 Plus platform by OpenAI. This ChatBot helps users understand & navigate the complex planning process of building an ADU.- Trained LLM ChatBot using government building codes and data.- Prompt engineering: instructions, behaviors, avoidance & knowledge management.

San Mateo, Ca, Us

- Led company’s digital sales strategy by reimagining the sales funnel and the role of sales automation. - Implemented Apollo.io to prospect new leads and nurture sales engagement.

Us

Local interior design business specialized in kitchen, bath, and cabinetry sales.- Redesigned sales funnel - reimagined the requirement gathering and sales qualification process leading to 9x faster “time to contract”.- Built internal tools to improve the pre-sales estimate process. Saving 13x in time while maintaining 80-90% accuracy.- Redefined business model and GTM strategy from in office to mobile showroom. Paved a smooth transition into a fully virtual/remote business model when the pandemic began. Saved cost of rent while maintaining similar profits. - Completed nearly 900 residential remodel projects. Responsible for end to end delivery: requirements gathering, specifying customer solutions, schedule planning, cross functional communication and coordination. - Received multiple sales awards from various sales vendor; recognized as top 1% dealer twice.- Consistently exceeded clients expectations with excellent communication, foresight and risk mitigation, as well as project coordination. Verifiable through the company's 5-star Yelp rating.

Mountain View, California, Us

Series A IoT startup that launched the Teforia Infuser at 30+ Williams Sonoma pilot locations, a “Nespresso for Tea”, that was later acquired by Adagio Teas. Backed by Upfront, Translink, Mousse, Correlation, Lemnos & others.- 1st PM hire. Pitched, sold, and transformed the business model to “printer and ink” after leading the company's first analytics effort, resulting in a new KPI of “3 pods of tea/week” as the stickiness tipping point. - Defined the tea subscription go-to-market (GTM) strategy, from ideation to implementation, resulting in a new revenue stream to create a longer Lifetime Value/User: forecasted +70% in just 6 months for power users.- Launched tea subscription in 30 days by working cross-functionally with Design, Engineering, and Operations.- Managed a team of 3 QA to test 100 DVT & PVT units. - Designed and implemented a feedback loop between QA and Engineering by defining qualifying test cases and data collection. - Daily check-ins both upstream & downstream to ensure the speediest conflict resolution

Pre-seed e-commerce startup for home remodeling goods.- 1st business hire for bootstrap startup responsible for business plan and GTM strategies around a highly technical team of 6 engineers. - Created a novel sales channel for 2 manufacturers (with $5xx mil in annual sales) in an otherwise traditional home industry.- Owned all aspects of communication with external partners. - Created joint partnership and pilot programs during my first 90 days by working closely with external partners at the VP/GM level.- Worked cross-functionally with both internal and external stakeholders to gather requirements, define product solutions, and sales channel requirements. - Landed our first alpha customers with $30k in sales by designing (UI/UX) and launching a customer portal MVP in 60 days.

서울특별시, 강남구, Kr

Korean-based startup, “Tinder on video”, acquired by Match Group in 2021 ($1.7b). User growth from 50k users to 30m during my tenure.- As employee #1, I had a wide range of responsibilities varying from product and marketing strategy, fundraising, to localization efforts. - Spearheaded fundraising effort in the US, resulting in a successful Series A round with Altos Ventures. Worked closely with the CEO to create the entire pitch deck. Created our fundraising funnel, connected with, pitched and sold to the VC partners. - Led localization efforts and influenced early design, in-app verbiage, and user experience. App launched in 18 languages, reaching 30m+ global users during my tenure.

Oakland, Ca, Us

Ba, American Studies W/ A Focus On American Business And Globalization

Certificate Of Management Of Engineering And Innovation, Engineering

Continuing Studies - Business & Technology

Web Development